Event Operations & Sales Lead

About the role

The Event Operations & Sales Lead serves as a key member of The Ground's Events team, providing hands-on support for event execution, client service, and sales coordination. This role is ideal for an experienced event professional who thrives in fast-paced environments, enjoys both client-facing and operational work, and can confidently manage event logistics from final preparation through day-of execution. The primary focus of this role is ensuring exceptional event experiences through onsite event management and operational support. During non-event hours, this individual will assist the Sales & Events team with client communication, event coordination, and administrative sales support.

Responsibilities

• Serve as on-site Event Lead for weddings, corporate events, social gatherings, and catered events, as assigned
• Act as the primary point of contact for clients, vendors, and event staff during event execution
• Manage event timelines, logistics, and day-of problem solving to ensure a seamless guest experience
• Cover event walkthroughs and pre-event preparations
• Cookout event setup, service flow, and breakdown activities
• Support off-site catering events as needed, including load-in, setup, service oversight, and strike
• Aid in responding to client inquiries and ongoing communication with active leads
• Follow up on proposals, contracts, and event details as directed by the Sales & Events team
• Assist with event planning and coordination for booked clients
• Maintain accurate event records, timelines, and client information within event management systems
• Provide timely responses to client questions and requests
• Aid in venue tours and client meetings, as needed
• Communicate event staffing needs and operational requirements to appropriate team members
• Coordinate with vendors and internal departments to support successful event execution
• Aid in maintaining event equipment, supplies, and inventory organization
• Perform other duties as assigned to support the Events and Hospitality teams

Qualifications

• 3+ years of event management, venue operations, hospitality, catering, or wedding/event planning experience
• Demonstrated experience independently managing events and serving as the onsite lead
• Exceptional organizational and communication abilities
• Ability to remain calm, professional, and solutions-oriented in dynamic event environments
• Experience with event management software; TripleSeat experience preferred
• Experience with Toast or other POS systems preferred
• Ability to work independently while collaborating effectively with a team
• Flexible schedule, including evenings, weekends, and occasional holidays
• Reliable transportation and valid driver's license

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift and carry up to 35 pounds regularly
• Ability to work both indoors and outdoors in varying weather conditions

Schedule

This position may be structured as either: A part-time employee position with a flexible schedule based on event needs, or An independent contractor role supporting events and sales coordination on an as-needed basis. Hours will vary based on seasonality and event volume and may include evenings, weekends, and occasional weekdays.

Employee Perks (Part-Time Employees)

20% discount at Ground entities (includes Ground Market, Ground Table, The Pub, Grounded Body)

Compensation

• Part-Time Employee: $25–35/hour DOE
• Independent Contractor: $35–50/hour DOE