Event Operations Team Lead

About the role

As the Event Operations & Sales Manager, you are the leader on-site. You'll oversee event staff, ensure smooth operations, maintain a high-energy customer experience, and help drive sales performance throughout the weekend. This is not a desk job. You'll be actively leading your team, engaging customers, and making key decisions throughout the event.

Responsibilities

• Lead weekend event operations from setup through breakdown
• Supervise and support a team of 2–6 event staff members
• Coach employees on customer engagement and sales techniques
• Maintain team performance and help drive event revenue goals
• Interact directly with parents, athletes, and coaches
• Resolve customer concerns and operational challenges as they arise
• Cook up event logistics, equipment, and workflow
• Oversee photography stations, printing operations, and order fulfillment
• Ensure a positive experience for customers and team members
• Complete weekly planning and event preparation activities

Requirements

• Previous experience as a team lead, supervisor, manager, assistant manager, coach, educator, program leader, or similar leadership role
• Ability to lead teams in fast-paced environments
• Strong communication and interpersonal skills
• Solid technical aptitude
• Weekend availability (Friday–Sunday)
• Valid driver's license and clean driving record
• Comfortable driving a company vehicle
• Ability to work outdoors and remain active throughout the day
• Willingness to travel regularly throughout the region

Qualifications

• Education and/or certifications relevant to the field
• Experience with event planning and management
• Knowledge of photography and photo editing software
• Experience with customer service and sales

Skills

• Leadership and team management skills
• Customer service and interpersonal skills
• Technical aptitude, particularly in photography and event management
• Ability to work in a fast-paced, outdoor environment
• Strong problem-solving and decision-making abilities

Benefits

• Competitive base salary
• Performance-based bonus opportunities tied to event success
• Travel expenses covered
• Paid training and onboarding
• Supportive, results-oriented culture
• Active outdoor work environment
• Opportunity to travel throughout the region

Pay

Hourly salary: $26 - $31

Schedule

Part-time