Escrow Processor - Oakbrook Terrace, IL

Key Responsibilities Escrow Transaction Processing - Schedule closings with all parties: Post-closing escrows require ongoing monitoring, documentation tracking, approval management, reconciliation, and timely disbursement to ensure compliance with the escrow agreement and title underwriting requirements. - Package and distribute escrow-related paperwork to buyers, sellers, real estate agents, lenders, and other transaction partners. - Ensure documents are complete, accurate, and sent in accordance with established timelines and departmental procedures. - Maintain professional and timely communication to support smooth transaction flow. Title Order Setup & Coordination - Open title orders and obtain required legal descriptions and vesting information. - Prepare and send documentation to title partners for review. - Track title-related documentation and updates to support timely resolution. Payoff, HOA & Lien Processing - Order and follow up on payoff demands, homeowner association (HOA) demands, and other lien-related documentation. - Monitor outstanding requests and escalate delays as needed to protect closing timelines. - Maintain accurate file documentation and status tracking. Operational & Customer Service Excellence - Deliver superior customer service to internal market brands and external partners. - Maintain organized, accurate files in compliance with NOC standards and procedures. - Consistently meet deadlines while managing multiple files in a high-volume environment. - Support operational efficiency by adhering to standardized processes and identifying potential issues. Qualifications / Requirements Required Skills & Competencies: - Strong ability to comprehend and write clear instructions, correspondence, and memos; excellent spelling, grammar, and punctuation required. - Excellent verbal and written communication skills with strong interpersonal abilities. - Demonstrated commitment to superior customer service. - High level of organization with strong attention to detail. - Proven ability to meet deadlines, follow through consistently, and adhere to departmental procedures. - Comfortable working in a fast-paced, high-volume, deadline-driven environment. Preferred Qualifications - One year experience in escrow, title, real estate, or mortgage operations. - Familiarity with escrow/title systems and document management platforms. - Experience handling payoff demands, HOA demands, and common title liens. We are proud to offer a comprehensive benefits package to our employees including: - Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D - 401(k) savings plan with company match - Paid Time Off to Include Holidays, Vacation Time, and Sick Time - Paid Family & Paternity Leave - Life Insurance - Business Travel Accident Insurance - All employees receive access to LinkedIn Learning - Employee Referral Program - Adoption Assistance Program - Employee Assistance Program - Health and Wellness Program and Incentives - Employee Discounts - Employee Resource Groups