Escrow Processor

Essential Duties & Responsibilities

• Process new title orders.
• Review purchase agreements and lender instructions.
• Order surveys, HOA documents, payoffs, and other required documents.
• Examine title commitments and identify title defects or requirements.
• Work with underwriters to resolve title issues and clear title objections.
• Cook closing schedules with buyers, sellers, lenders, attorneys, and real estate agents.
• Communicate regularly with all parties regarding transaction status.
• Verify legal descriptions, ownership information, and vesting.
• Ensure compliance with company policies, underwriter guidelines, and state and federal regulations.
• Obtain and review payoff statements and prepare disbursement information.
• Aid in helping the CAS Department and verifying wires when needed.
• Maintain accurate electronic and physical transaction files.
• Assist the escrow officer or closer with pre-closing and post-closing tasks as needed.
• Meet established deadlines while managing multiple files simultaneously.
• Provide outstanding customer service throughout the transaction.

Qualifications

• A high school diploma or equivalent required.
• Previous title, escrow, mortgage, or real estate experience preferred.
• Knowledge of title insurance practices and real estate closing procedures.
• Familiarity with title software (SoftPro, RamQuest, Qualia, ResWare, or similar) preferred.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Proficiency in Microsoft Office Suite, including Outlook, Word, TEAMS and Excel.

Performance Expectations

• Maintain accurate, compliant transaction files.
• Meet company production and closing deadlines.
• Deliver exceptional customer service to all clients.
• Maintain a high level of professionalism and confidentiality.
• Contribute to a collaborative team environment.

Benefits

• Comprehensive medical, prescriptions, dental and vision plans.
• 401(k) plan with a discretionary company match.
• Shareholder Purchase and Reinvestment Plan.
• Basic life and accidental death and dismemberment insurance premium paid by the company.
• Voluntary supplemental life insurance for employees, spouses and dependent children.
• Fertility and Family Building Benefits.
• Paid Disability benefits.
• Paid time off programs.
• 11 Company paid holidays per year.
• Flexible spending account.
• Health savings account (available to High Deductible Health Plan participants only).
• Employee Assistance Program.
• Education Assistance Program.
• Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance.
• Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge.
• Transportation benefit plan for mass transit, parking and vanpool, in several markets.