Escrow Processor
Best Homes Title Agency, LLC · Grand Rapids, MI · 5 days ago
On-siteSalesFull-time
Escrow Processor Position Summary
The ideal candidate possesses excellent written and verbal communication skills, organizational skills, strong time management, and attention to detail. The ideal candidate is a team player with a strong desire to provide a "best in class" customer service experience.
Escrow Processor Job Responsibilities
- Prepare escrow document packages and assist with the disbursement of files when/if time allows.
- Prepare real estate closing documents, including but not limited to settlement statements, closing disclosures, conveyance documents, and other escrow documents as needed.
- Communicate directly and confidently with customers, providing a detailed account of difficult title issues with a solutions-oriented approach.
- Resolve basic title clearance issues with acquired knowledge and provide direction to clients.
- Provide exceptional customer service to our clients and internal staff members.
- Complete all other duties as assigned.
Required Qualifications And Skills
- A high school diploma or equivalent required; an associate's degree or higher preferred.
- 1-3+ years of Escrow Processor experience required; 4+ years preferred.
- Experience with purchase transactions preferred; refinance experience also a plus.
- Experience working with Resware, Qualia, or other industry software is required.
- Experience with HOA Status Letter Sites, Lender Client Portals, and various state/county/municipal websites.
- Strong written and verbal communication skills.
- Strong organizational and time management skills.
What We Offer
- Competitive pay rates
- Paid time off (PTO) + paid holidays
- Medical (Blue-Cross Blue-Shield & Blue Care Network) insurance options
- Health Savings Account (HSA)
- Vision and Dental insurance options
- 401(k)/Roth retirement plans with employer match
- Company-paid disability and life insurance
- Paid Maternity/Paternity leave benefits
- Commitment to providing work-life balance
- Team bonding events, gift raffles, annual holiday party, and more!
Schedule
This is a full-time, in-office position, Monday - Friday, 8:30 a.m. - 5 p.m., with an average of 40 hours per week. Overtime hours may become available and required based on business needs.