ERP ADMINISTRATOR

Mission

The Epicor ERP Administrator will take part in implementation and maintenance of Epicor (CMS) v 6.1 ERP system by assisting in training super users on application components, liaison with Century Arms and Epicor for support and projects. This is a full-time position located in West Palm Beach, FL. Relocation assistance is available for the right candidate.

Key Responsibilities

• Manage day-to-day Epicor CMS 6.1 administration, including user accounts, roles, permissions, and security.
• Configure and support key modules including Inventory, Purchasing, Sales Orders, Pricing, Warehouse Management, and Financials.
• Cook with Epicor support and third-party vendors on upgrades, patches, and system enhancements.
• Maintain development, test, and production environments.
• Optimize ERP workflows within a manufacturing environment, including:
  • High-volume SKU management and part supersession
  • Vendors lead times and backorder management
  • Manufacturer programs
  • Multi-warehouse inventory management
  • Ensure ERP workflows support fast order turnaround, accurate inventory availability, and efficient logistics operations.
  • Partner with departments, Epicor and 3rd party vendors along with Company Sales, Purchasing, Warehouse, Finance, Customer Service, and Marketing to map business processes.
  • Identify process gaps and operational inefficiencies and support system improvements.
  • Support business requirements into ERP configuration or technical changes.
  • Oversee and maintain process documentation and SOPs.
  • Aid in maintaining dashboards, operational reports, and KPIs.
  • Utilize SQL, and Epicor reporting tools to deliver actionable insights with department needs.
  • Aid in data imports, exports, and migrations.
  • Lead or support ERP enhancement projects, integrations, and module rollouts.
  • Cook with Epicor and 3rd party vendors in integrations with systems such as: Warehouse Management Systems (WMS), EDI systems, MRP, Shipping/receiving systems.
  • Serve as the primary point of contact for Epicor CMS system support.
  • Troubleshoot issues for both remote and onsite users.
  • Develop and deliver ERP training sessions and user onboarding materials.
  • Create training documentation and knowledge base content.
  • Work closely with business leaders and operations teams to align ERP capabilities with company goals.
  • Collaborate with IT teams on infrastructure, security, and integrations.
  • Facilitate communication between technical resources, users, and external vendors.

  Required Qualifications

  • 3+ years of ERP administration, configuration, or business analysis experience.
  • Hands-on experience with Epicor CMS (preferred) or similar ERP systems for manufacturing.
  • Experience in manufacturing, high-volume SKU environments.
  • Strong knowledge of: Inventory management, Purchasing and supply chain operations, Order fulfillment workflows, Warehouse operations.
  • Experience with SQL and ERP reporting tools.
  • Proven ability to gather requirements and improve business processes.
  • Strong communication, documentation, and cross-functional collaboration skills.

  Preferred Qualifications

  • Experience with: Epicor Business Rules, API, or EDI integrations.
  • Experience with SQL, Crystal Reports or similar.
  • Experience in firearms industry and big plus.