ER Registrar - Full-time, Night Shift

About the role

The ER Registrar manages patient intake and registration in the Emergency Department, ensuring accurate documentation, insurance verification, and confidentiality.

Responsibilities

• Greet patients and collect personal and insurance information
• Verify insurance coverage and obtain necessary consent forms
• Explain details to patients and families
• Collect co-pays and assist with insurance questions
• Properly identify patients with wristbands
• Notify healthcare teams of patient arrivals
• Support emergency procedures
• Perform additional duties as assigned

Requirements

• Post-secondary training in healthcare administration
• 0-2 years of healthcare or customer service experience

Skills

• Strong communication and attention to detail
• Knowledge of insurance and medical terminology
• Familiarity with electronic health records
• Professionalism in high-stress situations