ER Registrar - Night Shift

About the role

The ER Registrar manages patient intake and registration in the Emergency Department, ensuring accurate documentation, insurance verification, and confidentiality. They coordinate with clinical teams, update records, and ensure proper patient identification with armbands while supporting emergency protocols and maintaining compliance with policies.

Responsibilities

• Greet patients and obtain personal and insurance information
• Verify insurance details and facilitate consent processes
• Handle billing-related tasks and documentation
• Update patient records and ensure proper identification with armbands
• Communicate patient arrivals to clinical teams
• Support emergency protocols and maintain compliance with policies

Qualifications

• Post-secondary training in healthcare administration preferred
• 0-2 years of experience in patient registration or customer service preferred

Skills

• Strong communication and attention to detail
• Knowledge of insurance verification and confidentiality
• Proficiency with EHR (Electronic Health Record) systems
• Ability to work calmly under pressure and collaborate effectively with teams