Epic Willow Analyst - Remote

Primary Responsibilities

• Provide Epic product function, design, build, and testing expertise and experience for assigned Epic module related to Willow.
• Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements.
• Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases.
• Participate in design and validation sessions and ensure appropriate documentation, follow-up, and issue escalation occurs.
• Provide technical and/or clinical consultation including application configuration.
• Review, analyze, and evaluate system needs to develop recommendations for customers.
• Develop, support and maintain all required system design and build documents and other system documentation.
• Perform daily monitoring of applications in production use.
• Actively participate in all phases of the testing lifecycle and perform unit, system and integrated testing tasks and activities for EpicCare Inpatient workflow.
• Support of application incidents reported through the help desk, including 24/7 on call coverage as required.
• Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented.
• Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software.
• Work with trainers to develop and maintain application specific training curriculum and materials.
• Translate business requirements into functional specifications and manage changes to specifications, prioritize, coordinate, and implement updates and requested changes to the system; review and test each new release; troubleshoot problems and questions from end users.
• Develop solid relationships with end user communities, customers and business partners.
• Facilitate communication with stakeholders from initial requirements to final implementation.
• Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.

Required Qualifications

• Active / current Epic certification in Willow inpatient.
• 3+ years of healthcare experience.
• 3+ years of Epic build experience.

Preferred Qualifications

• Licensed pharmacist or pharmacy technician.
• Active / current Epic certification in Beacon.
• Experience in pharmacy oncology build and infusion center workflows.
• Experience implementing new Epic installs.
• Proficiency with Excel, Visio, PowerPoint and SharePoint.

Key Competencies

• Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities.
• In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite of EMR applications.
• Teamwork and Collaboration.
• Consultative and collaborative style with demonstrated ability with cross-functional teams.
• Demonstrate the ability to build and maintain solid internal relationships as well as motivate and inspire other team members through solid consultative skills.
• Demonstrate a solid ability to build partnerships and influence others.
• Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems.
• Demonstrate solid relationship management skills and ability to handle challenging interpersonal situations.

Benefits

• A comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase.
• 401k contribution (subject to eligibility requirements).

Pay Information

The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Information

Candidates are required to pass a drug test before beginning employment.