Epic Systems Analyst V, Full-Time

About the Role

This position involves leading complex system configuration, testing, validation, and ongoing support of applications, with a focus on clinical or IT systems to ensure safe, high-quality care through electronic health records.

Key responsibilities include analyzing application capabilities, workflows, and data; developing and documenting internal procedures; investigating operational specifications; and managing system updates and releases. The role requires collaboration with end users, third parties, and implementation teams to resolve issues and optimize system performance.

Additional duties include overseeing business-specific projects, promoting stakeholder communication, resolving system problems, and ensuring system stability and performance across multiple IT domains. The role also involves planning system changes, troubleshooting incidents, creating detailed documentation, and leading hardware and software updates.

Responsibilities

• Lead complex system configuration, testing, and validation of clinical or IT applications.
• Analyze application capabilities, workflows, and data to ensure high-quality care.
• Develop and document internal procedures for system management.
• Investigate operational specifications and manage system updates and releases.
• Collaborate with end users, third parties, and implementation teams to resolve issues and optimize performance.
• Oversee business-specific projects and promote stakeholder communication.
• Resolve system problems and ensure stability and performance across IT domains.
• Plan and execute system changes, troubleshoot incidents, and create detailed documentation.
• Lead hardware and software updates.

Requirements

• At least four years of experience with EPIC or comparable health system software, or four years of scripting/programming experience.
• Minimum two years in a leadership role supporting IT or operational teams.
• Bachelor’s degree in a related field and at least eight years of IT or operations experience; additional relevant work experience may substitute for education.

Skills

• Strong problem-solving abilities.
• Excellent communication and leadership skills.
• Ability to drive system improvements and ensure optimal application performance.