Epic Application Analyst (Full-Time, Exempt)

Position Summary

Reporting to the Epic Leadership team, the Application Analyst primary role is to have a complete working knowledge of assigned EPIC application, to include an understanding of the assigned department workflows for the associated EPIC build, upgrade and release process. The Application Analyst will act as the primary support contact for the EPIC application and coordinate issues that arise in their area of responsibility. They will perform workflow analysis, data collection and report issues associated with the EPIC software. The Application Analyst will build in the EPIC system and as part of this process they will understand and analyze the end user and business operation needs. The Application Analyst will review the software, coordinate updates and collect information regarding potential system enhancement needs. The Application Analyst will serve as a liaison between EPIC staff, end users, third parties and technical staff. The Application Analyst will work with end users by participating in training and troubleshooting issues and questions. The analyst will participate in the creation of test plans and testing of application changes and upgrades. The Application Analyst will be required to follow IT Change Control processes, create support documentation following standard IS protocols and have working knowledge of HIPAA and other IT security and privacy best practices. The Application Analyst may be required to participate in an on call rotation as determined by their Manager and perform other duties as assigned.

Minimum

• EDUCATION / TRAINING / EXPERIENCE: Enrolled in a Bachelor’s program or has a Bachelor’s degree in any field OR has Information Technology experience OR has experience in a healthcare related field.
• DESIRED: Previous systems/application support and analysis in the healthcare industryUnderstanding of Epic or other hospital applications Prior information systems experience, including system installations/upgrades, analysis & support of clinical or business information systems, workflow development.

Benefits

Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retail with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Education Assistance

Please visit the employee benefits page at http://www.enloe.org/benefits to get more in-depth benefits and coverage information or email recruiter@enloe.org to receive a full summary of benefits.