Epic Research Credentialed Trainer

About Us

At Divurgent, we employ real people on our Team, not just “resources.” We firmly believe our Team is the driving force behind our successes, and because of that, we are solidly focused on evaluation, maintaining, and improving upon the Divurgent culture by integrating our ELITE Values—Excellence, Learning, Innovation, Trust, Enthusiasm—into everything we do. Culture is the single most important component we have. We want our employees, recruits, clients, prospects, and even our competitors to feel it and believe it!

Appreciating and supporting our Team Members—the people behind our success—is at the core of Divurgent’s values, mission, and goals. Our Mission: Your partner in digital acceleration. Our Vision: Advisory firm of choice for leading healthcare organizations and talent.

Divurgent is a solutions provider focused on what matters most to our client partners. We disrupt the typical value equation by using data-infused, flexible, and scalable solutions that demonstrate and quantify value for our partners. We are committed to IT evolution, deploying tailored solutions that help our client partners achieve improved operational effectiveness, financial performance, and quality of customer experience.

About the Role

We are seeking experienced Epic Research Credentialed Trainers to provide virtual end-user training and education in support of the Epic Research module. This is a 100% remote, 3-month contract position. Must be credentialed in Epic Research and have led Epic Research Training in a classroom setting. No 3rd Parties/No C2C.

Responsibilities

• Plan and deliver virtual end-user education for the Epic Research module curriculum.
• Conduct scheduled and as-needed Epic Research training classes for end users.
• Provide one-on-one coaching and supplemental support to users as needed.
• Deliver engaging training using adult learning principles and established instructional best practices.
• Utilize and adhere to standardized lesson plans, training manuals, tip sheets, exercises, and other approved training materials.
• Evaluate learner feedback and recommend improvements to enhance training effectiveness and the overall learner experience.
• Assess user knowledge and proficiency to ensure learners meet required competencies prior to receiving access to the Epic production environment.
• Collaborate with training leadership, application teams, and operational stakeholders to address training needs and learner questions.

Requirements

• Credentialed in Epic Research module with demonstrated experience delivering Epic Research end-user training.
• Previous Epic implementation, rollout, or go-live training experience strongly preferred.
• Strong virtual facilitation and presentation skills.
• Experience applying adult learning principles in a healthcare environment.
• Ability to effectively coach users with varying levels of technical and Epic experience.
• Strong communication, organization, and interpersonal skills.
• Comfortable working independently in a fully remote training environment.

Benefits

• Financial, Health and Wellness, and Community and Culture benefits.
• Team coffee breaks and happy hours.
• Book club and grill master competition.
• March Madness events.
• Divurgent Pets group.
• Team engagement programs.