Epic Credentialed Trainer

We are seeking experienced Epic Credentialed Trainers to support a large healthcare system as newly acquired locations transition onto the Epic platform. The role will play a critical role in preparing end users for successful system adoption by delivering workflow-based training and providing hands-on support throughout the implementation process.

About the role

As an Epic Credentialed Trainer, you will work directly with physicians, nurses, office staff, and other clinical and operational users to ensure they are confident using Epic workflows. Following training, you will provide At-The-Elbow (ATE) support during go-live activities, helping users navigate the system in a live patient care environment.

This is an excellent opportunity for an experienced Epic Credentialed Trainer who thrives in fast-paced healthcare environments and enjoys supporting organizations through large-scale Epic transitions.

Responsibilities

• Deliver instructor-led Epic training sessions to clinical and non-clinical end users.
• Facilitate workflow-based education for newly acquired home health and hospice locations.
• Serve as an Epic Credentialed Trainer by providing expert guidance on Epic functionality and best practices.
• Provide hands-on At-The-Elbow (ATE) support during and after go-live activities.
• Assist end users with workflow adoption, troubleshooting, and issue resolution.
• Partner closely with operational and project teams to ensure a seamless Epic transition.
• Support one or more of the following Epic applications:
  • Ambulatory Cadence
  • Ambulatory Dorothy Comfort
  • Dorothy Comfort Home Health & Hospice
• Reinforce learning and promote user confidence throughout the implementation process.

Requirements

• Active Epic Credentialed Trainer status in one or more of the following applications:
  • Ambulatory Cadence
  • Ambulatory Dorothy Comfort
  • Dorothy Comfort Home Health & Hospice
• 3 to 5+ years of recent Epic training experience.
• Proven experience delivering instructor-led Epic training programs.
• Prior At-The-Elbow (ATE) support experience during Epic implementations or go-lives.
• Strong communication, presentation, and end-user support skills.
• Experience supporting Epic implementations, acquisitions, upgrades, or optimization initiatives is highly preferred.
• Ability to quickly build rapport with clinical and operational staff while serving as an effective Epic Credentialed Trainer.

Project Details

• Initial engagement is approximately 6 weeks.
• Position requires onsite support in Augusta, Georgia.
• Some trainers may be required to conduct Saturday training sessions.
• Project kickoff is scheduled for September.
• Trainers will support end users across multiple newly acquired healthcare locations.

Pay

The pay range for this position is $45.00 - $50.00/hr. Individual compensation offered within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may include:

• Medical, dental, and vision insurance
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

This is a fully onsite, contract position based in Augusta, GA. The anticipated close date for this position is September 1, 2026.