Epic Credentialed Principal Trainer

About the role

Epic-credentialed Principal Trainer (PT) needed for clinical end‑user, super‑user, and train‑the‑trainer training. Position is remote‑eligible with Raleigh/Durham, NC base; 12‑month contract.

Responsibilities

• Developing role‑based training content, independently or with team members, using a variety of software programs, tools, and applications such as Microsoft Office
• Designing, developing and maintaining instructional materials
• Maintaining policy and procedure documentation
• Incorporating feedback from others into existing training and training administration procedures
• Learning new content and consulting with subject matter experts to develop training materials and answer participant questions
• Assisting with building and testing of training environments (MST environments) and providing support and troubleshooting issues
• Collaborating with other trainers by co‑facilitating classroom instruction and assisting with exercises as needed
• Preparing training lessons, printing materials, and setting up the training room and environment prior to the training session
• Presenting information verbally and in writing in a clear and easy‑to‑understand manner
• Following up with trainees outside of the classroom to offer additional support
• Serving as an expert educator to state staff
• Training and credentialing additional classroom trainers as needed (train‑the‑trainer)
• Training staff and end users by teaching technical topics as needed
• Managing application assignments by prioritizing assignments and by creating and adhering to timelines

Requirements

• Epic credentials required for assigned applications: EpicCare Inpatient – ClinDoc (including Secure Chat & Rover), Clinical Case Management, Behavioral Health, Long‑Term Care, Order Entry including Provider Documentation

Qualifications

• Experienced Epic‑credentialed Principal Trainer (PT)
• Ability to commit to a 12‑month contract

Skills

• Proficiency with Microsoft Office and other training‑authoring tools
• Instructional design and curriculum development
• Policy and procedure documentation
• Subject‑matter expert consultation
• Training environment (MST) setup, testing, and troubleshooting
• Co‑facilitation and classroom instruction
• Clear verbal and written presentation
• Post‑training follow‑up and support
• Train‑the‑trainer and credentialing of other trainers
• Technical training delivery for end users
• Assignment prioritization and timeline management