Entry Level IT Support

Job Title: Entry Level IT Analyst Location: Pensacola, FL Type: Contract Work Model: Hybrid Hours: 7:00am - 3:30pm (local time) ResponsibilitiesManage the creation, modification, and removal of user accounts across supported systemsImplement and maintain Role-Based Access Controls (RBAC) to enforce least privilegeEnsure timely onboarding and offboarding of users in accordance with business and compliance requirementsProvide first-line support for access-related issues and troubleshooting problems in collaboration with other teamsDocument resolutions to improve team knowledge, customer service, and system supportParticipate in scheduled and ad hoc access reviews and auditsEnsure adherence to internal and external policies and regulatory requirementsPrepare audit documentation and support remediation efforts as neededImplement process improvements to ensure user access aligns with security policiesStay current on IAM trends and best practicesSupport development and maintenance of provisioning and auditing toolsTranslate business needs into functional specifications for automation and toolingAssist in automating manual processes where feasibleAnalyze business and technical requirements related to access and identityUse access data to inform design decisions, audit strategies, and policy enforcementAnalyze information, requirements, data, work quality, work methods, processes, service-specific practices, standards, and metrics/statistics to identify opportunities for improvementInterpret results of analysis and present recommendations, including alternatives and implications, to stakeholdersCollaborate with other business units to analyze and improve processing procedures and resolve problemsAnalyze changes in policies, procedures, and products; determine the impact on IAM and related group functionsIdentify and analyze opportunities for new and/or improved processes, data, or technology; provide clear assessments of possible outcomesWork with peers, business units, project teams, and vendors to ensure IAM business needs are fully communicated, documented, and satisfiedMonitor and analyze key performance indicators, establishing processes and methodologies for preventative actionCompile, review, and prepare data for use by analysts and management in the analysis of IAM operations, services, and productsProduce analytically driven inferences and hypotheses to generate actionable recommendationsSolve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findingsEnsure compliance with the organization ISD standards and best practicesPerform other related duties as assignedRequirementsExperience collaborating on cross-functional teams and projectsAbility to work independently and as part of a teamStrong attention to detail and consistent record of meeting deadlinesExperience in problem resolution, including root cause analysisProficiency in statistical methods, forecasting, and cost-benefit analysisExperience with SQL and Power BIAbility to manage multiple priorities effectivelyWorking knowledge of data querying, reporting, and analysisDemonstrated ability to research, compile, and document data, business processes, and workflowsEffective research, analytical, and problem-solving skillsStrong organizational, planning, and time management abilitiesSkill in interpreting and applying data to guidelines, procedures, and regulationsExcellent verbal and written communication skillsAdvanced skills in word processing, spreadsheets, databases, and presentation softwareAbility to identify and analyze business requirements and recommend solutionsBachelor’s degree in Business, Computer Science, or a related field, or equivalent combination of education and experienceSystem One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: #851-Rockville-S1 #M2If this output looks right, feel free to leave a thumbs up; if anything is off (especially header lines/spacing), leave a thumbs down and a quick note on what to correct.