Entry-Level IT Support

🚀 Start Your Career in Technology Entry-Level IT Support Looking for an opportunity to get your foot in the door with IT? We're seeking motivated individuals who enjoy solving problems, helping people, and learning new technology. This role offers hands-on experience, exposure to a variety of technical environments, and a chance to build skills that can launch a long-term career in IT.

Requirements

• Recent IT coursework, certification, degree, bootcamp, or hands-on experience
• Strong customer service and communication skills
• Natural curiosity and willingness to learn new technologies
• Dependable, professional, and team-oriented attitude
• Reliable transportation
• Open availability is a plus, as our support teams operate in a 24/7 environment

Responsibilities

• Provide day-to-day technical support for end users
• Troubleshoot hardware, software, and account-related issues
• Assist with password resets, device setup, connectivity issues, and general IT requests
• Escalate complex issues when needed and follow up to ensure resolution
• Gain exposure to industry-standard tools, processes, and support environments
• Work alongside experienced IT professionals who can help you develop your technical skills

Skills

• Great entry point into the IT field
• Hands-on technical experience from day one
• Supportive team environment with training provided
• Exposure to a wide range of technologies and troubleshooting scenarios
• Opportunity to build skills that can translate into