Enterprise Process Optimization Advisor

Ongoing Coordination of Training

Works closely with the Director, Process Optimization to understand the Lean Process Automation strategy and to develop and support all learning needs.
Directly responsible for ongoing enrollment management of training including identification of individuals to be enrolled, enrollment of individuals into the appropriate training programs, and proactively maintaining the backlog of individuals to be enrolled in training programs.
Partners with team leads, key leaders and stakeholders in LOBs, training vendors, and Learning & Development.
Maintain visibility, transparency, and regular communications regarding training availability, enrollment, completion, and any related information.
Manage and investigate issues related to training and training management processes, troubleshoot situations and provide resolution.
Monitor and maintain information on partnered training vendor portals as needed.
Cook up with Human Capital Shared Services team as needed to maintain accurate information in Fifth Third Learning Management System (LMS) as needed.
Manage and monitor purchase orders and invoicing related to training vendors, as needed
Manage list of certified Black and Green Belts
Update Landing page to reflect current training related information, as needed
Plan and execute regular graduation / celebration events for those who complete training
Remove obstacles and demonstrate a bias for action.
Manage multiple, concurrent and complex priorities.
Establish and continually improve processes and operating rhythms of training coordination and advisement.

Ongoing Support for Senior Process Optimization Advisor

Partners with Senior Process Optimization Advisor on defining projects for students to complete as part of Lean Six Sigma certification.
Provides coaching and support to students in the Lean Six Sigma certification program to ensure understanding and application of the content.
Makes sure students’ progress on all learning needs.
Works closely with students to stay on track and supports removal of barriers as necessary.
Oversees development and upkeep of content of supplemental tools training to support Lean Process Automation.
Leads instruction of supplemental tools training in conjunction with the Lean Six Sigma certification program.
Integrates hands-on experience into learning to ensure application.
Support training by facilitating simulations, running meetings, and delivering basic information to participants in a meeting or classroom setting as needed.
Set program participants performance expectations and partner with key stakeholders to hold them accountable.