Enterprise Application Administrator - Coupa

Job Summary

We are seeking a service-focused professional with strong expertise in Coupa administration to join our Enterprise Applications team. This role is central to driving efficiency and innovation across our procure-to-pay (P2P) process, with a strong focus on supplier enablement, sourcing, purchasing, and compliance.

Job Location

This is a hybrid position located at our Atlanta, GA corporate office.

Job Responsibilities

• Administer and configure Coupa modules with a focus on procurement, sourcing, supplier management, catalogs, and purchasing workflows, and site/account set up.
• Manage supplier onboarding, catalog enablement, and catalog setup/maintenance processes.
• Partner with Procurement teams to analyze procurement workflows and identify opportunities for automation and efficiency.
• Support Translate procurement business requirements into effective Coupa system solutions while considering downstream impacts to global operations acquisition integrations by ensuring new suppliers and business units adopt Coupa effectively.
• Support supplier enablement initiatives to increase electronic invoicing and catalog participation.
• Ensure procurement policies and compliance standards are embedded in system workflows.
• Provide reporting and insights on supplier performance and spend visibility.
• Provide Level 3 support for Coupa issues.
• Troubleshoot catalog, purchase order, invoice, and supplier-related issues.
• Drive Coupa adoption and standardized procurement workflows across a multi-site, geographically dispersed organization.
• Engage with testing for system upgrades, procurement functionality, and new Coupa features.
• Create and execute test scripts, document results, and manage defect resolution.
• Manage escalations, service requests, and vendor-delivered enhancements.
• Build strong relationships with Procurement and Finance leaders to align technology solutions with sourcing strategies.
• Support the business unit in adoption of Coupa for all contracting, requisition, PO, and invoice submission

Job Requirements

• Bachelor's degree in Business, Finance, Information Systems, or related field; or equivalent experience.
• 5+ years of Coupa administration experience with emphasis on procurement and supplier management.
• Strong understanding of procure-to-pay processes: sourcing, catalogs, requisitioning, purchasing, invoicing, and supplier onboarding.
• Hands-on experience with system configuration, workflow design, and system integrations.
• Excellent problem-solving, analytical, and communication skills.
• Proven ability to collaborate with procurement and finance stakeholders to deliver process-driven technology solutions.
• Experience supporting ERP and other system Integrations (SAP, NetSuite, or similar).
• Knowledge of strategic sourcing practices and supplier performance management.
• Strong skills in relationship building among business stakeholders & colleagues.
• Strong verbal and written communication skills, able to adapt communication and key messages to the audience.
• Excellent documentation skills are required.
• Sound finance & accounting business acumen required.
• Insightful and analytical contributor that provides valuable observations.
• Problem solver with ability to break down complex situations and provide solutions.
• Proactive contributor that can work in fast-paced, growing, and dynamic environment.
• Advanced analytical, diagnostic, and technical skills.
• Strong understanding of corporate business processes, including fundamental accounting and finance concepts, including forecasting, budget cycles and corporate reporting requirements.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

At CRH, we believe diversity drives excellence. We seek to build a workforce that reflects each part of our richly diverse world within every level of the organization, allowing us to offer our talented employees unlimited opportunities.