Enrollment Specialist

This is a 100% remote, full-time role open to candidates in the United States. The position supports group airfare planning, booking coordination, traveler support, ticketing, schedule changes, and group travel operations.

Responsibilities

• Coordinate day-to-day Enrollment Specialist tasks, schedules, records, follow-up, or workflow status that support group airfare planning, booking coordination, traveler support, ticketing, schedule changes, and group travel operations.
• Maintain accurate documentation, trackers, files, and system updates required for the Enrollment Specialist function.
• Review assigned requests or operational information for completeness and follow documented procedures for routine exceptions.
• Communicate progress, deadlines, handoffs, and unresolved issues clearly with relevant stakeholders.
• Identify practical process improvements and maintain a clear record of actions, decisions, and completed work.

Requirements

• Demonstrated ability to perform Enrollment Specialist work, or closely related training or experience, with reliable accuracy and follow-through.
• Comfort using remote-work tools, web-based systems, spreadsheets, email, shared documents, and role-appropriate business software.
• Clear written and verbal communication skills, including the ability to document questions, decisions, status, and exceptions.
• Strong attention to detail and the ability to manage deadlines, repetitive tasks, or multiple priorities without losing record quality.
• Authorization to work in the United States and the ability to maintain reliable internet access and a suitable private workspace.

Skills

• Record Management
• Documentation
• File Management
• Case Management
• Onboarding
• Scheduling

Pay

Base compensation: $38,000–$50,000 per year, depending on experience and demonstrated role alignment.

Schedule

Full-time, 100% remote within the United States.