Enrollment Specialist (AL)

Job Summary

At GT Independence, we believe in making a meaningful impact every day. We are dedicated to helping people live a life of their choosing, regardless of age or ability. Our mission is to provide exceptional customer service and support through a collaborative and supportive environment.

Responsibilities

• Conducts the enrollment process with the person served and their circle of support in a timely manner.
• Ensures enrollment documents are complete and accurate.
• Recommends improvements to internal process/systems to prevent future issues and enhance service experience.
• Maintains confidentiality and adheres to HIPAA compliance.
• Upholds company values and mission.
• Performs other duties as assigned.

Requirements

• Associate degree or Bachelor’s Degree in Business, Human Services/Social Work, or Marketing/Communication (preferred).
• Experience in a related field (1 year preferred).
• Strong oral and written communication skills.
• Personal computer skills, specifically Microsoft Office products.
• Knowledge of customer service principles and administrative/clerical procedures.
• Ability to obtain a Notary Public license.

Education

A degree in Business, Human Services/Social Work, or Marketing/Communication is preferred, but candidates with relevant experience will be considered.

Work Environment

The position is remote, with frequent travel required to community-based settings.