Enrollment Registrar Coordinator
The City University of New York · Queens, NY · 2 wk ago
Education$55k–$63k/yrFull-time
About the role
The Enrollment Registrar Coordinator supports the Associate Registrar in performing duties such as reviewing student records, responding to inquiries, and assisting with graduation processes.
Responsibilities
- Review student records to determine if students have met graduation requirements in degree and certificate programs
- Respond to inquiries and process requests sent to the general Graduation Audit email; communicate with students and advisors via email and phone regarding outstanding degree requirements
- Aid in creating and maintaining requirements (scribing) in DegreeWorks, the online advisement tool
- Process graduation waivers, substitutions and degree exceptions
- Aid in updating graduation statuses for students in batch
- Aid in duplicate and batch diploma orders through Parchment system
- Aid in post enrollment requisite check (PERC) processing
- Aid in processing change of curriculum/major requests
- Aid in reviewing records for repeated courses and adjusting records appropriately
- Provide front desk support, assisting students, faculty, and staff with exceptional customer service
- Update student data in CUNYfirst; assist with resolution of student records and graduation issues
- Generate queries in CUNYfirst and/or DegreeWorks
- May assist with the supervision and training of clerical and part-time staff
Requirements
This position may require work outside of standard business hours, including evenings and weekends, as needed.
Qualifications
- Bachelor's Degree required
- Preferred Qualifications: Experience with PeopleSoft Campus Solutions (CUNYfirst), Registrar’s Office experience, Experience with graduation auditing and using DegreeWorks, Accuracy, attention to detail and the ability to function well under pressure, Strong customer service skills, Excellent computer skills, proficiency in Microsoft Office (Word, Excel)
Skills
Not specified
Benefits
Not specified
Pay
$54,725 - $63,003. Salary commensurate with education and experience.
Schedule
Not specified