Enrollment Coordinator

Role Summary

In collaboration with the Admission and Business Services teams, the Enrollment Coordinator works closely with families throughout the entire enrollment and tuition assistance process, providing the highest level of customer service at each step along the way. This position is responsible for maintaining the enrollment contracts and amendments as well as providing accurate and timely enrollment data to Valor Christian staff and leadership on a regular basis. When necessary, the Enrollment Coordinator will assist families through the withdrawal process and coordinate the tuition refund insurance program.

Responsibilities

• Possess and Model a Growing Relationship with Christ
• Manage the enrollment process for new and transfer students by assisting families with enrollment documents, timelines, and tuition payment plans
• Enter and maintain student enrollment data in the master database including graduation year, tuition amount, and tuition assistance, and prepare data for export and reporting purposes
• Track and analyze enrollment data to identify trends, aid in decision-making and troubleshoot enrollment issues
• Prepare weekly and annual enrollment reports
• Provide professional communication to navigate potentially difficult conversations with grace and compassion
• Aid in the review process for tuition assistance and issue the tuition assistance award amendments
• Manage the student withdrawal process, including the submission of insurance documents and issuance of tuition refunds and preparation of release agreements
• Assist Valor Christian’s Finance Office and Admission Office during peak workloads as needed
• Serve Wholeheartedly as an Exceptional Teammate
• Assume collaborative responsibility for Operating Plan Goals and Fiscal stewardship

Education, Experience, And Required Competencies

• Bachelor’s degree from an accredited college or university required
• Previous school enrollment or admissions experience preferred
• 3-5 years experience in customer service or administration preferred
• High level of proficiency in Microsoft Excel
• Excellent written and verbal communication skills
• Quick learner who is able to manage multiple concurrent responsibilities
• Competent in navigating challenging conversations
• Ability to maintain a calm and professional demeanor with a positive disposition while working in a fast-paced environment
• Proficiency in the use of Microsoft Office Suite and Google Suite software programs

Physical Demands

The same basic physical demands described here are the same for all employees to successfully perform the essential functions of their jobs. Employees must periodically lift and/or move up to 25 pounds and could occasionally be required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close and distance vision, color vision, peripheral/depth perception and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics are varied and include classroom, office, and outdoor events while performing the essential functions of this job. The noise level in the work environment is also varied.

Position Type

C - Year-round schedule. 12-Month Calendar.

Hours Per Week

Part-time, Non-Exempt, 20-25 hours per week

Supervisor

Director of Business Services

Benefits

• Paid holidays, sick leave, vacation leave, and personal days
• 403(B) Retirement Plan with immediate vesting and employer contribution matching
• Professional development opportunities
• Three on-campus dining options for daily lunch

Pay Range

$25.00 - $27.00 per hour

Start Date

August 11, 2026