Enrollment Operations Coordinator

About the role

The Enrollment Operations Coordinator is responsible for ensuring that all admissions-related documents are processed and updated within our CRM in a timely manner. The individual in this role verifies all student files are accurate and meet the requirements of our partner institutions. This person is also responsible for understanding all transfer credit policies and for completing transcript evaluations for their assigned partner institutions.

Responsibilities

• Reviews and processes all incoming applications, transcripts, and supporting admission documents via mail, email, and other electronic formats
• Updates and maintains accurate records in our CRM and other essential systems
• Accurately evaluates transcripts for admission requirements and transfer credit according to partner standards
• Works within partner systems to update student information
• Works cohesively and collaboratively with Enrollment Advisors to assist in facilitating prospective student enrollment
• Determines when admissions files are ready to be prepared and sends files to partner institution for review
• Compliance with all personnel policies and procedures

Requirements

• Education: Bachelor’s degree is required
• Experience: 1+ years of experience in Higher Education student records management required - Must be experienced in processing student applications and transcripts
• Technical skills: Proficient with Microsoft Office Suite including Outlook, Word, Excel and proficient with Adobe Acrobat or equivalent document management software

Qualifications

• Excellent written and oral communication skills
• Excellent attention to detail
• Critical thinking and problem-solving initiative
• Curious and confident to ask questions and learn quickly
• Ability to manage conflicting priorities and multiple tasks
• Team player

Skills and Competencies

• Excellent written and oral communication skills
• Excellent attention to detail
• Critical thinking and problem-solving initiative
• Curious and confident to ask questions and learn quickly
• Ability to manage conflicting priorities and multiple tasks
• Team player

Benefits

Our salary structure and compensation philosophy reflect the value we place on our employees' experience, education, and skills. We pride ourselves on offering a competitive and fair total rewards package that considers the market. The salary range for this position is between $48,400 and $60,500, with actual pay adjusted based on factors such as experience, location, market conditions, departmental budgets, and job responsibilities. Our Talent Acquisition Team is available to answer any questions and discuss your salary requirements.

In joining our team, you also can enjoy a range of benefits designed to support your well-being and professional growth:

• Embrace the flexibility of remote, hybrid, and flexible work options
• Access a competitive array of medical, vision, and dental insurance plans
• Take advantage of our Employee Assistance Program (EAP) and various mental health and well-being support programs
• Invest in your future with our tuition reimbursement and professional development programs
• Secure your retirement with our 401(k) retirement contributions and company matching
• Enjoy our paid leave policies designed to ensure you have the time to rest and recharge
• Company-supported life and AD&D insurance, along with short-term and long-term disability coverage
• Inclusive parental leave programs designed to support you and your family

Pay

The salary range for this position is between $48,400 and $60,500, with actual pay adjusted based on factors such as experience, location, market conditions, departmental budgets, and job responsibilities.