Operations Coordinator

Responsibilities

• Supports the Operations Department by ensuring Specs are started in a timely manner to meet division and corporate cycle time goals.
• Manages the starts schedule, including permit status, lot information, and mortgage approvals.
• Coordinates and escalates warranty inquiries.
• Manages the permitting process and the option program, including completing options before lot starts, processing and distributing option orders, and preparing option books for new communities.
• Liaises between sales, escrow, purchasing, and construction teams to execute the option program and maintain margin levels on all options.
• Tracks and manages the starts process for all homes released for building.
• Monitors and communicates permit status to relevant managers and maintains multiple EXCEL trackers for sales, plots, permits, costs, option selections, etc.
• Provides administrative support and assists in purchasing, construction, and customer service duties.
• Supports special projects as assigned.

Qualifications

• A high school diploma is required.
• Three (3) or more years of experience in administrative support is preferred.
• Experience in homebuilding is preferred.
• A good understanding of options selections and closing procedures is necessary.
• Proficiency in Microsoft Windows and Microsoft Office (Word, Excel, Hyphen) is required.
• Excellent oral and written communication skills are essential.
• An ability to handle multiple priorities and deadlines is crucial.
• An attention to detail is important.