Enrollment Contractor

About the role

The LTSS Operations team is seeking a contractor to assist with Enrollment Specialist level work related to enrolling and disenrolling TennCare members. Due to the implementation of a new eligibility system, PERLSS, the enrollment team is in need of additional assistance to manage the workload.

Responsibilities

• Monitor and report defects related to PERLSS implementation
• Support process improvements related to PERLSS implementation
• Assist with enrollment and disenrollment functions
• Transcribe approved PASRR determinations into the TMED system
• Aid in the redetermination process for Medicaid programs
• Provide required reports to supervisor as needed
• Transition responsibilities to team members and finalize outstanding work tasks

Requirements

• Graduation from an accredited college or university with a bachelor’s degree or equivalent combination of education and experience
• Two years of qualifying professional experience
• Excellent verbal and written communications skills
• Proven technical skills (e.g. Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.)
• Excellent time management skills and ability to multi-task and prioritize work
• Keen attention to detail and adherence to deadlines
• Organization and self-motivation
• Critical thinking and problem-solving skills