Engineering Services Coordinator

Job Summary

Swagelok Southeast Texas is seeking an Engineering Services Coordinator to support the Services Product Line team. This role serves as a critical operational resource, providing administrative and project coordination support for Field Services and Training activities.

Essential Duties and Responsibilities

• Support day-to-day Services business activities while ensuring accuracy, responsiveness, and follow-through
• Carefully coordinate Field Services projects, including scheduling, site access requirements, badging, safety documentation, and customer communications
• Track project milestones, resource scheduling, and project documentation
• Prepare Training and Field Services quotes and manage corresponding sales orders
• Create and manage orders through Zendesk and SAP business systems
• Create and maintain part numbers in SAP for Field Services activities
• Maintain visibility on quote and order activity to leadership and project teams
• Process change orders and scope adjustments for active projects
• Manage rental fleet billing, invoicing, and equipment tracking
• Persistently partner with customers and internal teams to ensure a positive customer experience and successful project execution

Education and Experience

• Associate degree or higher in Business Administration or a related field preferred
• 3–5 years of administrative, project coordination, or operational support experience preferred
• Experience in a technical services, industrial, manufacturing, or field services environment preferred
• Experience with SAP, Zendesk, or similar ERP/CRM systems strongly preferred
• Swagelok experience is a plus