Engineering Coordinator

About the location

Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.

About The Role

Provide support and clerical expertise to the Engineering Department and respond to inquiries and problems in an efficient, courteous, and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

Responsibilities

• Perform administrative skills such as typing, filing, copying, faxing, and answering telephones according to Four Seasons standards.
• Communicate to Engineers on duty and keep a log of all details pertaining to guest calls regarding maintenance of rooms and equipment in rooms or public areas in a timely manner.
• Handle the calendars for the Director of Engineering and Assistant Director of Engineering for appointments with contractors and vendors.
• Assist Director of Engineering with the purchase order system.
• Maintain a clean, neat, and organized work area.
• Maintain regular communication with Finance to confirm timely processing of vendor payments and prevent delays or service disruptions.
• Oversee daily HotSOS activity to ensure all work orders are logged, prioritized, and completed efficiently in alignment with operational standards.

Requirements

• High school diploma or equivalent.
• 1–2 years of administrative or coordinating experience, ideally within Engineering, Facilities, or a hotel operations environment.
• Strong proficiency in HotSOS, Microsoft Office (Excel, Word, Outlook), and work-order management systems.
• Excellent organization and time-management skills with the ability to prioritize tasks in a fast-paced environment.
• Strong communication skills, both verbal and written, with the ability to work effectively with engineering staff, vendors, and other departments.
• Proven ability to maintain accurate records, logs, inventories, and compliance-related documentation.

Benefits

• Competitive salary, wages, and a comprehensive benefits package.
• Excellent training and development opportunities.
• Employee discount for stays at any Four Seasons worldwide.
• Complimentary dry cleaning for employee uniforms.
• Complimentary employee meals.
• Complimentary parking.

Schedule

Full Time (Days, evenings, weekends, holidays).