Engineer/Computer Systems Analyst

About the role

This position supports the reliable operations of the bulk electric system for Southern Company Services Transmission’s Energy Management Systems (EMS). Key responsibilities include implementing, executing, and improving operational processes, providing day-to-day operational support, and 24x7 emergency support for the OSI Monarch SCADA systems and other tools.

Responsibilities

• Support Windows PC deployments and troubleshoot PC issues
• Recommend process and technology updates for the team and/or organization
• Provide Windows scripting and PowerShell solutions
• Support Virtualized Infrastructure for Windows 10/11, RHEL 8, Windows Server, and a future VDI implementation
• Support department projects and initiatives

Requirements

• Proficient knowledge of Microsoft Windows computer systems and application support
• Proficient with Microsoft Windows desktop administration
• Proficient with Hardware, Software, and Network troubleshooting
• Experience with Microsoft System Center Configuration Manager (SCCM) / Microsoft Endpoint Manager
• Understanding of physical/virtual servers and workstation maintenance
• Understanding of computer network concepts
• Ability to obtain CIP and ITP security clearance
• Strong communication and organizational skills

Qualifications

• Education: Degree in Computer Science/Engineering or equivalent experience
• Experience supporting and troubleshooting computer systems
• General understanding of computer system infrastructure, operations, and security
• Experience with electric utility transmission operations

Skills

• Customer-focused attitude
• Problem-solving and troubleshooting skills
• Ability to handle multiple tasks and delegate
• Consensus-building and team leadership
• Understanding of Energy Management Systems operational issues

Behavioral Aspects

• Demonstrate Southern Company Core Values
• Build and maintain relationships within teams, with customers, and vendors
• Adhere to stringent federal and corporate requirements regarding work performance and EMS system security

Other Requirements

• Willingness to be on call 24x7
• Willingness to travel up to 10-15% of time

Pay

Details about pay and benefits will be provided during the hiring process. For a summary of benefits, visit this link.

Schedule

Full-time