Computer Systems Analyst / Engineer
Georgia Power Company · Atlanta, GA · 1 mo ago
Information TechnologyFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content. No headings for job title, job ID, etc. Remove boilerplate, navigation, EEO, etc. Must preserve all substantive info.
We need to parse the posting.
Key content:
- About the role: description of position: support for Georgia Power’s Distribution Management System, used by Distribution Control Centers and back-office personnel to ensure reliable operation and management of electric distribution power delivery system. Role responsible for implementation, execution, continuous improvement of operational processes that maintain availability, reliability, performance of all computer systems supported by Distribution Management organization. Successful candidate will provide 24x7 operational support for GE Vernova SCADA suite and related systems that support operational needs of Georgia Power customers. Strong understanding of operational concepts and computer technologies essential to effectively support, troubleshoot, manage lifecycle of SCADA applications.
- Responsibilities: list: supporting the E-terra environment, administering user access, providing database support, managing data acquisition through RTU polling and ICCP communications, integrating vendor-delivered tools with underlying IT infrastructure, supporting development of tools, interfaces, reports that provide operational data to other departments within Georgia Power, collaborating with distribution operators, field personnel, Southern Company business groups, external vendors to troubleshoot system issues, implement enhancements, support ongoing improvement of Distribution Management System environment.
- Additional responsibilities: maybe part of responsibilities.
- The Distribution SCADA support team leverages the following technologies: list: Vernova/GE E-terra habitat-based Distribution Management System, Windows servers both physically and virtually delivered, Windows PCs, Linux servers both physically and virtually delivered, Zenoss monitoring system, Veeam backup and restore solutions, GitHub code repository.
- Relocation assistance is available.
- Technical Skills And Knowledge: Proficiency of Windows server administration and/or Unix/Linux (RHEL) administration, Proficiency with Windows desktop use including basic administration and Microsoft Tools, Understanding of networking, IT security concepts and pro-active approach to IT support, Understanding of computer hardware including physical/virtual servers and desktops, Basic computer scripting and/or programming skills in Python, PowerShell, C sharp is a plus, Background in Power Systems is a plus, Excellent communication and organizational skills are required. This role will work with multiple other teams and vendor support groups to administer systems, coordinate releases, and support deployed solutions.
- Experience And Education: Degree in Electrical Engineering/Computer Sciences or equivalent experience. Experience supporting and troubleshooting computer systems in an enterprise setting. General understanding of computer system infrastructure, operations, and security. Knowledge of electric utility operations is a plus.
- Skills And Abilities: Must apply analytical thought processing for problem solving to troubleshooting and resolve technical issue. Ability to handle multiple tasks with competing priorities as well as delegation skills as appropriate. Ability to bring consensus and buy-in among people with different views and agendas. Ability to grasp complex Distribution Management System operational issues, risk factors, and business drivers.
- Behavioral Aspects: Must demonstrate Southern Company Core Values, Must take ownership of issues with a customer-focused attitude, Must have desire and ability to learn about the Distribution core business and its needs, Must have strong interpersonal skills, be a self-starter, a decision-maker, flexible, self-directed, and a team player, Must possess the ability to build and maintain relationships within a team, with customer organizations and multiple vendors.
- Other Requirements: Willingness to be on call as needed 24x7, Travel (10%-15% of time) to attend Southern Company functions and maintain system hardware.
- Benefits: mention: Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
- Pay: Not explicitly given. There's mention of competitive base salary, annual incentive awards, but no specific numbers. The rule: do NOT create Pay section unless posting actually states them. It does not give a specific pay figure, just mentions competitive base salary etc. Should we include Pay? The rule: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state benefits (general description) and mentions compensation. So Benefits section can be included (we have description). Pay section: not specific numbers, but they mention competitive base salary, annual incentive awards. Is that considered stating pay? It's vague but still states that there is competitive base salary and incentive awards. The rule says "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state that there is competitive base salary and annual incentive awards. That is a statement about pay, albeit not numeric. I'd include Pay section with that info.
- Schedule: The posting says "Job Schedule: Full time" near the end. Also mentions willingness to be on call 24x7, travel 10%-15%. So schedule info exists: Full time, plus on-call. So we can include Schedule section.
We must not repeat job title as heading. No Job ID etc.
We need to output only HTML fragment, using for section headings,
for section headings, - for any list of duties/requirements/benefits, and
for prose.
We need to decide which sections to include: About the role, Responsibilities, Requirements (maybe combine Experience And Education?), Qualifications (maybe Skills And Knowledge?), Skills, Benefits, Pay, Schedule.
We need to avoid thin sections; prefer few substantive sections. But we need to include all substantive info. Could combine some.
We could have sections: About the role, Responsibilities, Qualifications (including Experience/Education, Technical Skills, Skills and Abilities, Behavioral Aspects, Other Requirements), Benefits, Pay, Schedule.
But the instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It says "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are examples; we can use them if we have content. It doesn't say we must use all; we should include a section only when posting has real specific content for it. So we can include those that have content.
Thus we can include: About the role, Responsibilities, Requirements (maybe combine Experience And Education), Qualifications (maybe Technical Skills And Knowledge), Skills (maybe Skills And Abilities), Benefits, Pay, Schedule.
But we need to avoid duplication. Let's map:
- About the role: description paragraph.
- Responsibilities: list of duties.
- Requirements: maybe Experience And Education (degree, experience, understanding, knowledge of electric utility operations is a plus). Could also include "Willingness to be on call as needed 24x7, Travel (10%-15% of time)"? Those are other requirements. Could put them under Requirements or Other Requirements. But we have a separate "Other Requirements" in posting; we could put under Requirements.
- Qualifications: maybe Technical Skills And Knowledge (proficiency Windows/Linux, networking, hardware, scripting, Power Systems plus, communication/organizational skills). Also maybe "Excellent communication and organizational skills are required." That could be under Qualifications.
- Skills: maybe Skills And Abilities (analytical thought, handling multiple tasks, consensus, grasp complex issues). Also Behavioral Aspects (core values, ownership, desire to learn, interpersonal skills, self-starter, decision-maker, flexible, self-directed, team player, ability to build relationships). Could combine under Skills.
- Benefits: description of total rewards, health, welfare, retirement, incentive program, link to PDF.
- Pay: mention competitive base salary, annual incentive awards.
- Schedule: Full time, on-call 24x7, travel 10%-15%.
We need to ensure we don't create sections with filler like "commensurate with experience". We have specifics.
Now we need to output HTML.
We'll produce something like:
About the role
This position provides support for Georgia Power’s Distribution Management System, which is utilized by Distribution Control Centers and back-office personnel to ensure the reliable operation and management of the electric distribution power delivery system. The role is responsible for the implementation, execution, and continuous improvement of operational processes that maintain the availability, reliability, and performance of all computer systems supported by the Distribution Management organization. The successful candidate will provide 24x7 operational support for the GE Vernova SCADA suite and related systems that support the operational needs of Georgia Power customers. A strong understanding of operational concepts and computer technologies is essential to effectively support, troubleshoot, and manage the lifecycle of SCADA applications.
Responsibilities
- Support the E-terra environment
- Administer user access
- Provide database support
- Manage data acquisition through RTU polling and ICCP communications
- Integrate vendor-delivered tools with the underlying IT infrastructure
- Support the development of tools, interfaces, and reports that provide operational data to other departments within Georgia Power
- Collaborate with distribution operators, field personnel, Southern Company business groups, and external vendors to troubleshoot system issues, implement enhancements, and support the ongoing improvement of the Distribution Management System environment
Requirements
- Degree in Electrical Engineering/Computer Sciences or equivalent experience
- Experience supporting and troubleshooting computer systems in an enterprise setting
- General understanding of computer system infrastructure, operations, and security
- Knowledge of electric utility operations is a plus
- Willingness to be on call as needed 24x7
- Travel (10%-15% of time) to attend Southern Company functions and maintain system hardware
Qualifications
- Proficiency of Windows server administration and/or Unix/Linux (RHEL) administration
- Proficiency with Windows desktop use including basic administration and Microsoft Tools
- Understanding of networking, IT security concepts and a proactive approach to IT support
- Understanding of computer hardware including physical/virtual servers and desktops
- Basic computer scripting and/or programming skills in Python, PowerShell, C# is a plus
- Background in Power Systems is a plus
- Excellent communication and organizational skills are required
Skills
- Apply analytical thought processing for problem solving to troubleshoot and resolve technical issues
- Ability to handle multiple tasks with competing priorities and delegation skills as appropriate
- Ability to bring consensus and buy-in among people with different views and agendas
- Ability to grasp complex Distribution Management System operational issues, risk factors, and business drivers
- Demonstrate Southern Company Core Values
- Take ownership of issues with a customer-focused attitude
- Desire and ability to learn about the Distribution core business and its needs
- Strong interpersonal skills, self‑starter, decision‑maker, flexible, self‑directed, team player
- Ability to build and maintain relationships within a team, with customer organizations and multiple vendors
Benefits
Southern Company offers a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees, and health, welfare, and retirement benefits designed to support physical, financial, and emotional/social well‑being. This position may also be eligible for additional compensation such as an incentive program
for prose. We need to decide which sections to include: About the role, Responsibilities, Requirements (maybe combine Experience And Education?), Qualifications (maybe Skills And Knowledge?), Skills, Benefits, Pay, Schedule. We need to avoid thin sections; prefer few substantive sections. But we need to include all substantive info. Could combine some. We could have sections: About the role, Responsibilities, Qualifications (including Experience/Education, Technical Skills, Skills and Abilities, Behavioral Aspects, Other Requirements), Benefits, Pay, Schedule. But the instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It says "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are examples; we can use them if we have content. It doesn't say we must use all; we should include a section only when posting has real specific content for it. So we can include those that have content.
Thus we can include: About the role, Responsibilities, Requirements (maybe combine Experience And Education), Qualifications (maybe Technical Skills And Knowledge), Skills (maybe Skills And Abilities), Benefits, Pay, Schedule.
But we need to avoid duplication. Let's map:
- About the role: description paragraph.
- Responsibilities: list of duties.
- Requirements: maybe Experience And Education (degree, experience, understanding, knowledge of electric utility operations is a plus). Could also include "Willingness to be on call as needed 24x7, Travel (10%-15% of time)"? Those are other requirements. Could put them under Requirements or Other Requirements. But we have a separate "Other Requirements" in posting; we could put under Requirements.
- Qualifications: maybe Technical Skills And Knowledge (proficiency Windows/Linux, networking, hardware, scripting, Power Systems plus, communication/organizational skills). Also maybe "Excellent communication and organizational skills are required." That could be under Qualifications.
- Skills: maybe Skills And Abilities (analytical thought, handling multiple tasks, consensus, grasp complex issues). Also Behavioral Aspects (core values, ownership, desire to learn, interpersonal skills, self-starter, decision-maker, flexible, self-directed, team player, ability to build relationships). Could combine under Skills.
- Benefits: description of total rewards, health, welfare, retirement, incentive program, link to PDF.
- Pay: mention competitive base salary, annual incentive awards.
- Schedule: Full time, on-call 24x7, travel 10%-15%.
We need to ensure we don't create sections with filler like "commensurate with experience". We have specifics.
Now we need to output HTML.
We'll produce something like:
About the role
This position provides support for Georgia Power’s Distribution Management System, which is utilized by Distribution Control Centers and back-office personnel to ensure the reliable operation and management of the electric distribution power delivery system. The role is responsible for the implementation, execution, and continuous improvement of operational processes that maintain the availability, reliability, and performance of all computer systems supported by the Distribution Management organization. The successful candidate will provide 24x7 operational support for the GE Vernova SCADA suite and related systems that support the operational needs of Georgia Power customers. A strong understanding of operational concepts and computer technologies is essential to effectively support, troubleshoot, and manage the lifecycle of SCADA applications.
Responsibilities
- Support the E-terra environment
- Administer user access
- Provide database support
- Manage data acquisition through RTU polling and ICCP communications
- Integrate vendor-delivered tools with the underlying IT infrastructure
- Support the development of tools, interfaces, and reports that provide operational data to other departments within Georgia Power
- Collaborate with distribution operators, field personnel, Southern Company business groups, and external vendors to troubleshoot system issues, implement enhancements, and support the ongoing improvement of the Distribution Management System environment
Requirements
- Degree in Electrical Engineering/Computer Sciences or equivalent experience
- Experience supporting and troubleshooting computer systems in an enterprise setting
- General understanding of computer system infrastructure, operations, and security
- Knowledge of electric utility operations is a plus
- Willingness to be on call as needed 24x7
- Travel (10%-15% of time) to attend Southern Company functions and maintain system hardware
Qualifications
- Proficiency of Windows server administration and/or Unix/Linux (RHEL) administration
- Proficiency with Windows desktop use including basic administration and Microsoft Tools
- Understanding of networking, IT security concepts and a proactive approach to IT support
- Understanding of computer hardware including physical/virtual servers and desktops
- Basic computer scripting and/or programming skills in Python, PowerShell, C# is a plus
- Background in Power Systems is a plus
- Excellent communication and organizational skills are required
Skills
- Apply analytical thought processing for problem solving to troubleshoot and resolve technical issues
- Ability to handle multiple tasks with competing priorities and delegation skills as appropriate
- Ability to bring consensus and buy-in among people with different views and agendas
- Ability to grasp complex Distribution Management System operational issues, risk factors, and business drivers
- Demonstrate Southern Company Core Values
- Take ownership of issues with a customer-focused attitude
- Desire and ability to learn about the Distribution core business and its needs
- Strong interpersonal skills, self‑starter, decision‑maker, flexible, self‑directed, team player
- Ability to build and maintain relationships within a team, with customer organizations and multiple vendors
Benefits
Southern Company offers a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees, and health, welfare, and retirement benefits designed to support physical, financial, and emotional/social well‑being. This position may also be eligible for additional compensation such as an incentive program