EMT Dispatcher

About the role

This position is located in Reno, Nevada.

Responsibilities

• Answer emergency medical and fire calls for service and dispatch ambulances and fire resources to locations requesting help.
• Process emergency medical and fire related calls using established protocols.
• Give callers instructions to begin patient care and how to safeguard themselves until help arrives on scene.
• Communicate safety concerns involving patients and responders to determine whether or not additional precautions or equipment should be taken.
• Send the closest appropriate response resource to the scene.
• Communicate with other emergency services to ensure efficient coordination of response.

Requirements

• Prior medical or fire experience is preferred.
• All Communications Specialists must have completed or will need to complete an EMT course within 6 months of hire.
• We offer a full academy training to develop the skills and competence to successfully process calls and dispatch resources.
• Must have current American Heart Association BLS/CPR certification.
• Must pass the EMT Entrance Exam (if no prior EMT course completion).
• Must pass the Criticall Exam.
• Must have ability to type a minimum of 35 wpm.
• Must be able to work any 12-hour shift (days, nights, weekends, and holidays).

Qualifications

• Completed or willing to complete an EMT course within 6 months of hire.
• Passing Criticall Exam.
• Passing EMT Entrance Exam (if no prior EMT course completion).
• Current American Heart Association BLS/CPR certification.
• Ability to type a minimum of 35 wpm.
• Ability to pass EMT Entrance Exam (if no prior EMT course completion).
• Ability to work any 12-hour shift (days, nights, weekends, and holidays).

Skills

• Excellent verbal, written, and interpersonal communications skills.
• Multi-tasking ability.
• Attention to detail.

Benefits

• Medical, Dental and Vision insurance.
• Company matched 401K retirement plan.
• Dedicated, embedded mental health clinician.
• Holiday Bonus.
• Short & Long Term Disability coverage.
• Tuition Reimbursement.
• AD&D, Life & Critical Illness insurance.
• HSA option with company contribution.
• Pet Insurance.
• High bank limit PTO plan with a self-directed cash out provision.
• Gym Membership reimbursement.
• Company provided Uniforms.

Pay

The pay range for this position is $40,000 - $50,000 annually.

Schedule

The schedule for this position is full-time, with shifts including days, nights, weekends, and holidays.