EMS Support Coordinator (PMD)

Primary Oversight Areas

• Regional Transport Program
• Event Medical Standby Services
• Clinical Education
• Other EMS duties as assigned

Responsibilities

• Manage transport agreements and contracts with hospitals, ambulance agencies, and municipalities.
• Maintain clinical proficiency through patient transport duties and supporting other EMS operations.
• Coordinate with Ambulance Medical Billing for accurate billing, timely follow-ups, and transportation quotes.
• Ensure the completion and inclusion of all required documentation in patient records.
• Conduct preevent briefings and ensure thorough documentation for accurate billing.
• Track event times, vehicle usage, and other relevant metrics using the Fleet Management System.
• Organize and execute quarterly and annual clinical education and skills evaluation events.
• Provide clinical education and training to all CalhounLiberty Hospital departments and colleagues.
• Support fleet management by ensuring vehicles are maintained and meet operational readiness standards.
• Participate in community outreach efforts to enhance public awareness of EMS services.
• Provide backup coverage for EMS operations, including patient transport and emergency response.
• Collaborate with the EMS Director on special projects or department initiatives.

Requirements

• Current Florida Paramedic License; Critical Care Paramedic certification preferred
• Current BLS/ACLS/PALS required; instructor level certifications preferred
• Current EVOC
• Minimum of 5 years of experience in EMS ground services
• Minimum of 1 year of critical care transport experience
• Minimum of 1 year of experience in clinical healthcare education
• Strong computer skills, including proficiency with Microsoft Office Suite
• Familiarity with the Fleet Management System or similar technology
• Strong customer service skills with the ability to effectively address patient, client, and stakeholder needs
• Excellent networking skills to build and maintain professional relationships with hospitals, ambulance services, and municipal agencies
• Functional working knowledge of quality assurance and improvement systems, prehospital documentation systems, quality and compliance procedures, and state and federal laws and regulations for ground ambulance services
• Exceptional organizational, communication, and leadership abilities
• Must be able to speak, read, and write the English language

Benefits

$5000 SignOn Bonus