EMS Liaison

About the role

The EMS Liaison will act as the primary communication bridge between emergency medical services (EMS) providers and the hospitals, serving as the hospital advocate and fostering partnerships, facilitating smooth patient transfers, improving clinical workflows, and strengthening relationships both within the hospital, local EMS partners, and the greater community.

Responsibilities

• Perform all duties in accordance with applicable federal and state laws and organizational policies, including HIPAA privacy and security requirements and EMTALA obligations where applicable.
• Outreach, education, and relationship-building activities must be conducted in a manner that supports clinical coordination and quality improvement and must not be conditioned on, or intended to induce, the volume or value of referrals or transports.
• Any items of value (e.g., meals, gifts, sponsorships, or recognition) must comply with organizational compliance guidance and receive required approvals.

Requirements

• Possess EMT, Paramedic (preferred), or other healthcare related certifications/licensure.
• 2+ years of EMS or healthcare clinical experience or business development experience preferred.
• BLS Certification.
• Demonstrated ability to follow organizational compliance requirements, including HIPAA privacy and security standards and EMTALA-related policies where applicable.
• Functional knowledge in MS Office applications as well as common EMS software applications.
• Strong understanding of ambulance operations and healthcare systems.
• Excellent communication and relationship management skills.

Qualifications

• Basic Qualifications: Possess EMT, Paramedic (preferred), or other healthcare related certifications/licensure. BLS Certification. Demonstrated ability to follow organizational compliance requirements, including HIPAA privacy and security standards and EMTALA-related policies where applicable. Functional knowledge in MS Office applications as well as common EMS software applications. Strong understanding of ambulance operations and healthcare systems. Excellent communication and relationship management skills.