EMS Outreach Liaison

Overview

Be inspired. Be rewarded. Belong. At Emory Healthcare. Benefits include comprehensive health benefits starting day one, student loan repayment assistance, family-focused benefits, wellness incentives, ongoing mentorship, development, and leadership programs.

Position Summary

The EMS Outreach Liaison at Emory Healthcare plays a critical role in developing and strengthening relationships with EMS staff and providing education to internal and external stakeholders. This position serves as a key connection between EMS organizations, healthcare teams, and hospital leadership, to support strategic growth, operational excellence, and educational outreach.

Key Responsibilities

• Build strong relationships between Emory Healthcare ED care teams and EMS providers.
• Build and maintain strong relationships with EMS organizations, first responders, and other related partners to support system integration and growth.
• Develop and implement outreach programs to engage EMS providers, increase awareness of Emory Healthcare services, and strengthen referral networks.
• Cook up and deliver EMS education, including training sessions, workshops, and continuing education programs for EMS personnel.
• Act as a resource for EMS crews regarding hospital processes, patient intake procedures, and clinical pathways.
• Cook up and deliver EMS education, including training sessions, workshops, and continuing education programs for EMS personnel.
• Coordinate and deliver EMS education, including training sessions, workshops, and continuing education programs for EMS personnel.
• Work closely with the EHC Capacity Command Center team to optimize EMS integration into system-wide patient flow initiatives.
• Analyze EMS transport data and trends to identify opportunities for service improvements and enhanced collaboration.
• Aid in the development and implementation of initiatives that improve EMS provider experience and operational efficiency.
• Support compliance with state and federal EMS regulations and maintain up-to-date knowledge of industry best practices.
• Represent Emory Healthcare at EMS conferences, community events, and industry meetings to enhance visibility and partnership opportunities.
• Participate in system-wide emergency preparedness planning and response efforts.
• Provide education and training to internal staff on EMS transport policies, procedures, and best practices.
• Ensure compliance with regulatory standards, including state and federal EMS transport guidelines.

Minimum Qualifications

• Education: Bachelors degree in EMS, Nursing, Healthcare Administration, Emergency Management, or a closely related field.
• Experience: Minimum of 3 years of relevant EMS related experience. In lieu of Education: Minimum of 7 years of relevant EMS related experience.
• Certifications: Current or previous National Registry certification as a paramedic or EMT preferred.

Skills & Competencies

• Strong relationship-building and business development skills.
• Excellent communication, public speaking, and presentation abilities.
• Strong leadership and collaboration skills to engage multiple departments and external partners.