EMS OUTREACH SUPPORT

Department: MS Outreach & Education Support

About the role

The EMS Instructor provides education to EMS providers representing the EMS Center of Excellence. This position involves frequent contact with the EMS Coordinator, EMS providers, and the general public at outreach events, and works closely with EMS, Trauma, and CareFlight Outreach for successful implementation and execution of outreach events. The instructor assists with setting up educational equipment inside and outside, and delivers professional education to EMS providers.

Responsibilities

• Load and unload training equipment
• Transport equipment in a safe manner
• Inform Program Manager of needed repairs to training equipment
• Follow through with responsibilities and resolve problems
• Communicate problems encountered and unresolved problems to Program Manager
• Maintain a quiet, safe, and clean working environment
• Assist with orientation of new personnel
• Remain receptive to changes in work schedule to accommodate department needs
• Accomplish assigned duties in a timely and professional manner
• Maintain positive customer service relations
• Communicate with customers in a respectful tone and manner at all times
• Listen carefully to customer needs and concerns to provide appropriate responses
• Respond quickly to meet customer needs
• Report concerns to Program Manager
• Make organized use of time and adhere to requested deadlines
• Communicate with team members
• Maintain email and phone for communications and scheduling
• Report educational needs of the EMS community to the Program Manager
• Review lesson plans, guides, homework assignments, quizzes, and examinations consistent with USDOT and Ohio DPS standards/objectives for use in all programs
• Prepare equipment necessary for lectures and hands-on training for all programs
• Participate in classroom lectures and lab sessions
• Monitor grades, attendance, and records for all programs; notify Program Manager of problems
• Collect evaluations and sign-in sheets and turn in to Program Manager
• Serve as an educational resource/facilitator for area EMS training programs
• Deliver training programs as indicated by the Program Manager
• Review and advise the EMS Coordinator of improvements to educational resources as identified
• Recommend purchases/procurement of equipment and supplies
• Review and recommend changes needed for clinical skills and documentation
• Ensure all student documents/forms are forwarded to the Program Manager for review
• Maintain a safe and effective learning environment
• Return equipment to proper location after use
• Keep facility clean and orderly before and after use

Qualifications

Education

• High school completion / GED

Licensure & Certification

• State of Ohio Paramedic
• State of Ohio EMS Instructor
• BLS (Basic Life Support)

Experience

• 1–3 years of job-related experience

Skills

Knowledge and skills required for success in this role (beyond behavioral skills and items stated above) as identified by the hiring team.