EMS Inspector (5605019)

About the role

The Bureau of EMS is seeking a professional to support the high-quality EMS system by interacting with various stakeholders.

Responsibilities

• Communicate professionally with EMS personnel, administrators, training entities, healthcare partners, and the public.
• Represent the Bureau in a courteous, consistent, and service-oriented manner.
• Maintain current knowledge of Missouri EMS statutes and regulations, Bureau policies and procedures, and NREMT requirements.
• Review and process EMS personnel licensure applications, verifying background check results, certification status, and continuing education documentation.
• Conduct routine inspections of EMS agencies and training entities, both onsite and virtually, to assess compliance with applicable laws and rules.
• Ensure accurate, timely, and complete documentation of inspections, licensing actions, and correspondence within the LicenseManagement System, Elite database, and other Bureau systems.
• Prepare detailed written reports, correspondence, and recommendations related to inspections, licensure activities, and compliance findings.
• Provide technical assistance, guidance, and education to EMS agencies and personnel regarding compliance with Missouri EMS laws, rules, licensure requirements, and operational standards.
• Monitor and track corrective actions following inspections, ensuring identified deficiencies are addressed within required timeframes.
• Collaborate with internal staff and partner agencies on licensure, compliance, and program initiatives to support statewide EMS system quality and consistency.
• Maintain accurate and organized records of all incoming and outgoing EMS-related correspondence and documentation.
• Maintain confidentiality and handle sensitive information in accordance with state and federal requirements.
• Perform additional duties and special assignments as directed by the Bureau Chief.

Requirements

• Bachelor’s degree and 0-1 year of relevant experience (substitutions may be allowed).
• Current Missouri Paramedic license (preferred); or current Missouri Advanced EMT (AEMT) or EMT license.
• A valid Missouri driver’s license, or equivalent license from another state.
• An acceptable driving record that meets the standards developed by the Missouri Department of Public Safety (DPS) and DHSS policies to operate vehicles.
• A minimum of three (3) years active EMS field experience.
• Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Qualifications

• Ability to work independently with minimal supervision, manage assigned workload in a timely and reliable manner, and consistently adhere to assigned work schedules and hours.

Skills

• Proficiency in communication and stakeholder engagement.
• Knowledge of Missouri EMS statutes, regulations, and NREMT requirements.
• Experience in EMS licensure processing and inspection.
• Strong organizational and documentation skills.
• Ability to provide technical assistance and guidance.
• Effective monitoring and tracking of corrective actions.
• Collaborative problem-solving skills.

Benefits

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees.

Pay

The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

Schedule

This position will be Telecommuter / Remote / Work from Home (when not inspecting facilities within Missouri).