Employment Case Manager

Location: Anchorage, Alaska

Employment Type: Full-Time
Hours: 30-40 hours per week
Schedule: Primarily Monday-Friday; flexibility required (evenings/weekends as needed)
Pay: $20.76/hour (DOE)

Benefits

• Voluntary medical, dental, and vision insurance
• Flexible spending account
• Life insurance
• 401k with employer match

About the Role

Join Assets, Inc., a nonprofit dedicated to creating meaningful employment opportunities for individuals with disabilities. We support individuals in achieving independence through community-based employment, skill development, and long-term success.

The Employment Case Manager (ECM) provides service coordination, job development, and direct support to individuals with developmental disabilities and/or mental health conditions. This role works closely with individuals, employers, and support teams to ensure successful job placement, retention, and quality service delivery.

Responsibilities

• Coordinate services and support individuals in achieving employment goals
• Develop job opportunities through community outreach, networking, and employer engagement
• Provide job placement, training, and on-the-job coaching
• Advocate for individuals and support long-term employment success
• Develop, implement, and monitor Individual Support Plans (ISP)
• Track progress and adjust services based on outcomes and data
• Conduct regular site visits to evaluate performance and support needs
• Train, coach, and mentor Job Coaches and support staff
• Maintain accurate and timely documentation (service notes, reports, plans, etc.)
• Lead or participate in team meetings and treatment planning
• Use de-escalation and crisis intervention techniques when needed
• Build and maintain professional relationships with employers, families, and service providers
• Work a flexible schedule to meet client and program needs
• Perform other duties as assigned

Requirements

• High school diploma or GED
• At least one (1) year of college coursework OR equivalent experience
• At least one (1) year of experience in direct services, case management, or related field
• Valid Alaska driver’s license with acceptable driving record
• Must have an insured vehicle
• Ability to pass required background checks
• Ability to work independently and as part of a team

Required Certifications

• National Certificate in Employment Services (or ability to obtain within 6 months of hire)

Preferred Qualifications

• Experience in supported employment or vocational services
• Knowledge of developmental disabilities and/or mental health conditions
• Experience training or mentoring staff
• Strong communication and relationship-building skills

Skills

• Ability to build relationships with employers and community partners
• Strong organizational and problem-solving skills
• Ability to manage multiple tasks in a fast-paced environment
• Professional communication and documentation skills
• Ability to maintain professional boundaries

Physical Requirements

• Frequent standing, walking, and travel between sites
• Ability to lift up to 25 lbs regularly and up to 50 lbs occasionally
• Ability to respond to crisis situations, including verbal or physical de-escalation

Work Environment

• Combination of office, community, and job site settings
• Exposure to varying environments and weather conditions
• May encounter behavioral or crisis situations