Employment Case Manager

Responsibilities

• Carry a caseload of at least 30 participating fathers, with a focus on employment readiness, job search, placement, and retention.
• Conduct intake, employment, and career assessments to identify participant strengths, needs, and barriers.
• Develop individualized employment plans with participants, setting measurable goals and tracking progress.
• Facilitate employment readiness workshops, resume writing sessions, interview preparation, and job search groups.
• Establish and maintain relationships with local employers, workforce agencies, training providers, and community organizations.
• Provide referrals and linkages to job training, education, placement programs, legal services, and supportive resources (e.g., housing, childcare, transportation).
• Maintain confidentiality and HIPAA compliance to encourage trust among program participants.
• Maintain data compliance in the program’s database, including the Information, Family Outcomes, Reporting, and Management system (nFORM), and document participant progress, outcomes, and services provided.
• Work with staff and partner organizations to market the program and recruit eligible participants seeking employment support.
• Complete program reports and other written documentation as required.
• Stay current with industry trends relevant to workforce development, barriers to employment, public benefits, and supports for fathers, including criminal justice involvement, mental health, and trauma-informed care.
• Participate in regular supervision sessions, team meetings, and staff meetings.
• Meet participants in a variety of settings, including participant homes, community sites, online, and parenting or employment classes.
• Participate in conferences, workforce-related trainings, and professional development.
• Facilitate parenting education classes as needed, using the National Fatherhood Initiative’s 24/7 Dad curriculum.
• Contribute to a peer-to-peer learning environment.
• Other responsibilities and duties as assigned.

Qualifications

• Strong knowledge of workforce development, job readiness, and employment placement strategies.
• Ability to work independently and as part of a team; flexibility, organizational skills, and ability to meet deadlines required.
• Comfortable working with adults in low-income communities and with individuals facing multiple barriers to employment.
• Excellent written and oral communication skills.
• Strong organizational skills, including the ability to prioritize multiple assignments.
• Knowledge of issues related to fatherhood, child development, family life skills, child abuse prevention, healthy relationships, and healthy parenting.
• Proficiency with email, MS Office applications, and web-based data systems.
• Experience coordinating community events or job fairs with multiple stakeholders.
• Knowledge of social service agencies, workforce resources, and employment programs in Philadelphia.
• Knowledge of public health theories, principles, and practices.
• Experience providing direct services in workforce development, employment counseling, working with men and families, including those affected by substance abuse, mental health, criminal justice, and related issues.
• Must be willing to work a flexible schedule, including some weekend/evening hours as requested.
• Proficient with Microsoft Office and web-based data collection applications.