Employment and Education Case Manager

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate. We need to parse the posting. Content: Position Summary: description about mission, role. Key Responsibilities: many bullet-like paragraphs. Qualifications: Education Level, Experience Requirement, Technical Skills (list), Language Skill. Compensation & Benefits: Pay range, full-time, overtime, benefits list. Essential Functions: background check, attendance, computer skills, certificates. We need to map to sections. We have "About the role" could be Position Summary. "Responsibilities" from Key Responsibilities. "Requirements" maybe includes Qualifications? But we have separate Qualifications and Skills sections. The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have both Requirements and Qualifications? Might be overlapping. We need to decide what content goes where. We have Qualifications (Education Level, Experience Requirement). Skills (Technical Skills, Language Skill, Computer Skills, Certificates). Requirements maybe could be "Essential Functions"? But they said Requirements heading could be used for things like experience, education? However they also have Qualifications heading. Might be redundant but we can still use both if content fits. We need to avoid filler like "commensurate with experience". Not present. We need to include Pay and Schedule sections only if posting states them. Pay: yes "$20.00 - $23.00 per hour". Schedule: full-time 40 hours per week, normal hours Monday-Thursday 7:30 AM - 4:30 PM, Fridays 7:30 AM to 2:30 PM. Also overtime eligibility. So we can include Schedule. Benefits: list provided. Thus sections: About the role (Position Summary), Responsibilities (Key Responsibilities), Qualifications (Education Level, Experience Requirement), Skills (Technical Skills, Language Skill, Computer Skills, Certificates, etc.), Benefits, Pay, Schedule. We might also include Requirements? Could combine with Qualifications? But we have both headings; maybe we can put Requirements as "Essential Functions" (background check, attendance, etc.) but that is more like requirements. However they said we can use Requirements heading for things like experience, education? But we already have Qualifications for education/experience. Could use Requirements for "Essential Functions" like background check, attendance, computer skills, certificates. But we already have Skills for technical/computer/certificates. Might be overlapping. Better to follow typical structure: About the role, Responsibilities, Qualifications, Skills, Benefits, Pay, Schedule. Omit Requirements if not needed. The instruction says use headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't require all; we can omit if no real content. We have content for Qualifications and Skills; we could treat Requirements as maybe "Essential Functions". But we already have Skills covering technical/computer/certificates; Requirements could be things like "Ability to pass background check and drug test", attendance, etc. That seems like requirements. So we can have Requirements section for those. Thus sections: - About the role (Position Summary) - Responsibilities (Key Responsibilities) - Requirements (Essential Functions: background check, attendance, punctuality, computer skills, certificates, licenses) - Qualifications (Education Level, Experience Requirement) - Skills (Technical Skills, Language Skill) - Benefits (list) - Pay (hourly range) - Schedule (hours, overtime) We must not repeat job title as heading. No markdown. We need to use

for each section heading. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must preserve all substantive information, not invent or summarize away detail. Must not omit details. We need to convert paragraphs into

  . For lists, we need to decide what constitutes a list. Many responsibilities are semi-sentences separated by periods. We could treat each bullet as

• . But we need to identify list items. The posting uses sentences separated by periods; we can break them into list items for clarity. However we must preserve all info; we can keep as paragraphs but the instruction says use
  • for any list of duties/requirements/benefits. So we need to identify where there is a list. The responsibilities section includes multiple items each starting with a capitalized phrase: General Services Intervention, Transportation, Presentations, Staffing and Case Management Meetings, Volunteers, Financial Management, Meetings and Events, Employment Services, Educational Services, Other Duties. Those are headings within responsibilities. We could treat each as a list item with sub-details. But we need to preserve details. Simplify: For each major bullet we can create
  • containing the description (maybe as

    inside?). But we can't nest

    inside

  • ? It's allowed. We'll output
  • with the text. Similarly for Qualifications: Education Level, Experience Requirement, Technical Skills (list), Language Skill. For Skills: Technical Skills list, Language Skill. For Benefits: list. For Pay: just a

    with pay range. For Schedule:

    with hours and overtime. We need to ensure we don't create empty sections. Let's extract content. Position Summary: "Are you eager to make a positive impact in someone's life? Carpenter's Place is a faith-based, nonprofit organization whose mission is to provide the tools necessary for rebuilding the lives of the homeless and families at risk. In the role of Employment and Education Case Manager, your responsibilities will include offering employment support to homeless individuals and those at risk, as well as coordinating a range of educational initiatives for the homeless. This role will involve general case management and Dayroom assistance for the homeless for 50% of the time, with the possibility of transitioning to a focus on Employment and Education services exclusively. The position encompasses a combination of administrative tasks and customer service functions aimed at aiding the stabilization of homeless and at-risk adults." We'll put that in

    . Responsibilities: We'll break into list items. List items: - General Services Intervention - Implement best-practice strategies, especially in crisis situations, to stabilize the participant and impact their environment - Transportation - Arrange for gas vouchers, provide bus tokens and transport, as needed. - Presentations - Present informative outreach talks in the community, when appropriate. - Staffing and Case Management Meetings - Work with the Director of Guest Services to communicate concerns, needs and issues, develop a multi-disciplinary plan of care, attend team meetings, take advantage of in-service presentations and on-going education opportunities; and be involved with both internal and external committees. - Volunteers - Request volunteers through Carpenter's Place Volunteer Coordinator, engage and work cooperatively with any volunteers as they assist the employment participants. - Financial Management - Request financial assistance for employment needs, complete required forms, and communicate with accounting personnel at Carpenters Place concerning check requests and credit card use. - Meetings and Events - Assist participants with any scheduling, planning or facilitation of employment and educational goals; this may include attending meetings and events with the participant. - Employment Services - Will assist adults with employment support and placement including assessment, resume, references, interview skills, service planning, individualized rapid job search, on-the job training/coaching, and community support services. Will work with local employers to arrange placement and assist with job retention, personalized benefit planning, and continued employment support. Will schedule meetings for employment assistance, handle inquiries with employers and potential employees, follow up with questions, and gather employment results. Will present information to Case Managers at staff meetings to continue to improve employment services. - Educational Services - Will work with staff, community providers and volunteers to develop and update educational training opportunities for adults. Opportunities may be on-line, Zoom, or in-person. Will develop informational training in supportive areas including: obtaining and maintaining housing, purchasing a home, developing good relationships with landlords and lenders; financial education which includes understanding money management, developing good credit and savings, understanding aspects of good health and mental health, how to resolve and minimize legal issues; how to obtain college or training assistance, the value of both education and community involvement. Will create promotional information that can be used by Case Manager to explain trainings to participants. Will work with staff, educators and volunteers to schedule presentations, demonstrations and other information. Will be able to teach classes in an engaging and informative manner. Will provide and maintain records of educational information, participant attendance and completion. Will assist participants to overcome barriers to attend educational opportunities by arranging transportation, meals and childcare as needed. Will excel at follow-up, handling initial inquiries for programs and classes, gathering feedback and presenting information at staff meetings for process improvement. - Other Duties - Provide guidance and support to the Family Service Program's employment and education services. All other duties as may be relevant to the role may be assigned. We'll keep as list items. Requirements (Essential Functions): content: - Able to pass a background check and drug test - Attendance And Punctuality: Punctuality and daily attendance is critical to this role. Normal hours of operation for this position are Monday - Thursday from 7:30 AM - 4:30 PM and Fridays 7:30 AM to 2:30 PM. - Computer Skills: Proficiency in Microsoft Office, including Outlook, Word and Excel. Ability to learn Mission Tracker and/or other required software such as but not limited to online conferencing software, HMIS, etc. - Certificates, Licenses, Registrations: Must possess a valid driver's license, reliable vehicle, and verify insurance for fieldwork. We could also include "Essential Functions Able to pass a background check and drug test Attendance And Punctuality Punctuality and daily attendance is critical to this role. Normal hours of operation for this position are Monday - Thursday from 7:30 AM - 4:30 PM and Fridays 7:30 AM to 2:30 PM. Computer Skills Proficiency in Microsoft Office, including Outlook, Word and Excel. Ability to learn Mission Tracker and/or other required software such as but not limited to online conferencing software, HMIS, etc. Certificates, Licenses, Registrations Must possess a valid driver's license, reliable vehicle, and verify insurance for fieldwork." We'll break into list items. Qualifications: - Education Level: Bachelor's degree in social work, human services, psychology, or related field. - Experience Requirement: 2 years providing case management, educational, and/or employment services. We could also include maybe "Language Skill Proficient verbal and written communications skills in both English and Spanish preferred." but that is skill. Skills: - Technical Skills: Accurately identify a client's complex needs, including but not limited to employment, medical, housing, financial, and mental health needs, to determine the most appropriate services. Coordination of services across the social services system. Effectively present program information to businesses, organizations, and key stakeholders to secure engagement and support. Ability to de-escalate Guest conflict through active listening, demonstrating empathy, and using non-confrontational communication. Ability to multi-task and remain calm under pressure. Ability to set professional boundaries with clients and enforce dayroom rules and program policies. Ability to demonstrate a trauma informed and culturally humble response to Guests circumstances. - Language Skill: Proficient verbal and written communications skills in both English and Spanish preferred. We could also include Computer Skills under Skills but we already placed under Requirements; but we could also keep there. However we already used Computer Skills in Requirements; but it's also a skill. To avoid duplication, we might keep it under Requirements as it's more of a requirement. The instruction says we can have Skills section for technical skills etc. We'll keep Computer Skills under Requirements (makes sense). We'll keep Skills as Technical Skills and Language Skill. Benefits: - Health, Dental, and Vision Insurance - Paid Holidays - Generous PTO