Employee Relations Specialist

About the role

The Employee Relations Specialist supports the administration and execution of employee relations programs and practices within a dynamic QSR corporate environment. This role serves as a frontline resource for employees and managers navigating workplace concerns, conducting or supporting investigations, administering corrective action processes, and ensuring consistent and compliant application of HR policies across the organization.

Responsibilities

• Employee Relations Case Management
• Workplace Investigations and Documentation
• Employee and Manager Advisory Support
• Policy Administration & Compliance
• HR Collaboration and Cross-Functional Support
• ER Reporting, Analytics, and Continuous Improvements

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Labor Relations, or a related field
• Minimum of 3–5 years of progressive Human Resources experience with demonstrated focus on employee relations, workplace investigations, or HR compliance in a corporate environment
• Working knowledge of federal and state employment laws, including Title VII, ADA, ADEA, FMLA, FLSA, and NLRA, and their practical application in the investigation, documentation, and resolution of workplace matters
• Exceptional written communication skills with the ability to produce clear, well-organized, legally defensible investigation reports, corrective action documents, and policy interpretations
• Demonstrated ability to manage confidential and sensitive information with the highest level of discretion, professionalism, and integrity

Qualifications

• PHR, SHRM-CP, or other HR certification preferred or actively in progress; coursework or certification in employment law, workplace investigations, or labor relations a plus
• Experience in a QSR, retail, hospitality, or high-volume, multi-location corporate environment strongly preferred
• Proficiency in HRIS platforms (e.g., SuccessFactors, Workday, UKG, ADP) and Microsoft Office Suite; experience with ER case management tools preferred

Skills

• Integrity and Trust
• Listening
• Interpersonal Savvy
• Problem Solving
• Process Management
• Written Communications

Benefits

• Medical, Dental, and Vision Benefits available
• Competitive PTO Policy with Paid Holidays Off
• 401k w/ a company match
• CARE Program
• Employee Discount at restaurants

Pay

Salary Range: $60,000 – $75,000

Schedule

Hybrid

Company Values

• We’re Fearless
• We’re Family
• We’re Fast
• We’re Fan Fanatics
• We Make Things Fun
• We’re Focused on 4-Wall Sales & Profitability

Equal Opportunity

Checkers & Rally’s is an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.