Employee Relations Specialist

Responsibilities

• Manage a caseload of approximately 15–20 employee relations cases per day, with a primary focus on performance concerns, sexual harassment investigations, and behavioral issues.
• Conduct full life-cycle investigations into employee complaints, grievances, and conflicts, including intake, fact-finding, documentation, and resolution.
• Provide strategic guidance and consultation to leaders on the interpretation and application of HR policies, procedures, and employment laws.
• Engage Legal partners when appropriate to address complex issues and minimize organizational risk and liability.
• Collaborate closely with HR and management to develop and implement strategies that improve morale, employee engagement, and overall productivity.
• Compile, analyze, and interpret employee relations data to identify trends, risks, and opportunities for improvement, and recommend actionable solutions.
• Offer counseling and guidance to team members and leaders to support effective conflict resolution and performance management.
• Participate in dismissal processes, ensuring fair and consistent application of policies and adherence to legal requirements.
• Conduct mediation sessions to help resolve conflicts between employees and/or leaders in a constructive and timely manner.
• Conduct exit interviews, gather feedback, and provide insights and recommendations to management based on exit trends and themes.
• Develop and deliver training programs related to employment law, HR policies, and employee relations best practices.

Essential Skills

• 5–7 years of human resources experience.
• A minimum of 3–5 years of dedicated employee relations experience.
• Demonstrated ability to guide the application of HR-related regulations and laws, including but not limited to FLSA, COBRA, ADA, and FMLA.
• Strong problem-solving and critical thinking skills, with the ability to handle complex and sensitive issues.
• Exceptional written and verbal communication skills, including the ability to document investigations clearly and communicate findings effectively.
• Proven ability to analyze data, identify trends, and provide actionable insights for process and policy improvements.
• Excellent organizational skills and attention to detail, with the ability to manage a high volume of cases and competing priorities.

Additional Skills & Qualifications

• Experience working with HR systems such as Oracle.
• Experience using HR Acuity or similar employee relations case management tools.
• Experience in human resources and employee relations, with exposure to performance management, investigations, and conflict resolution.
• Experience designing or delivering training related to employment law and HR policies.

Work Environment

This role follows a hybrid work model that requires on-site presence three days per week, with Tuesday and Wednesday as mandatory on-site days. The position involves frequent interaction with employees, leaders, HR partners, and Legal, and requires regular use of HR technologies and case management tools. The work environment is fast-paced and case-driven, with a focus on confidentiality, professionalism, and careful documentation in handling sensitive employee relations matters.

Job Type & Location

This is a Contract position based out of Indianapolis, IN.

Pay And Benefits

The pay range for this position is $45.00 - $55.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.