Employee Relations Specialist

The Employee Relations Specialist plays a critical role in fostering a positive work environment and enhancing employee morale, health, and productivity. Additionally, the Employee Relations Specialist conducts client surveys, gathers and analyzes exit interview data, and collaborates with HR Managers to develop strategic workforce plans and training programs. They assist in employee engagement initiatives to improve relationships, build team morale, and boost productivity and retention.

Primary Tasks And Responsibilities

• Interview workers in partnership with the HR Manager and discuss personnel, human relations, and work-related problems that adversely affect morale, health, and productivity.
• Evaluate and resolve human relations and work-related problems and meet with management to determine appropriate action.
• Explains and provides recommendations to workers about company and governmental rules, regulations, and procedures and the need for compliance.
• Work with HR Manager to provide insight for counseling employees regarding work, family, or personal problems.
• Document issues as appropriate.
• Perform client surveys and recommendations to the HR Manager.
• Gather and review exit interview data, then collaborate with the appropriate Human Resources Manager to strategically plan for workforce changes, improvements, and department training.
• In collaboration with HR Manager, assists with employee engagement initiatives to improve work relationships, build team morale, and increase productivity and retention.
• Perform other related duties as assigned.

Education/Certifications & Licenses

• Bachelor's degree, preferably in human resource management, related field, or equivalent combination of education, training, and experience.
• SHRM-CP or SHRM-SCP preferred.
• Three years of experience in a position of responsibility.

Experience

• Excellent verbal and written communication skills.
• Excellent interpersonal, counseling, and negotiation skills.
• Knowledge of applicable policies and federal, state, and local employment laws and regulations.
• Expert knowledge of Equal Employment Opportunity and affirmative action requirements.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.

Core Competencies, Knowledge/Skills/Abilities

• Analysis & Critical Thinking: Strong interpersonal skills to include effective verbal and written communication. Solid time management with the ability to prioritize multiple tasks. Ability to collaborate across various levels of management, departments, and teams. Comfortable negotiating problems and exploring solutions with the physician population.
• Values: Patient First – Keeping the patient at the center of everything we do. Accountability – Taking responsibility for our actions. Commitment & Care – Upholding FCS vision through every action. Team – Working together, one team, one mission.