Employee Relations Specialist

Position Summary

The Employee Relations Specialist is responsible for managing a case load and working with leaders across the organization to ensure consistency in performance management. This role serves as a key liaison between leadership and staff, promoting effective communication, fair treatment, and a respectful workplace culture.

Job Responsibilities

• Serve as a primary point of contact for employees and managers seeking guidance on workplace issues, conflicts, and disciplinary actions.
• Effectively utilize Case Management System (CMS) for thorough documentation of all cases while adhering to policies and procedures.
• Work with leaders and HR Business Partners across the organization to manage performance-related issues, including counseling, performance improvement plans, and terminations.
• Absorb and apply company policies and federal, state, and local labor laws to ensure organizational compliance and advise management accordingly.
• Support and present training to employees and management on employee relations issues, conflict resolution, and compliance.
• Foster positive communication channels between employees and management and facilitate effective collaboration within the organization.
• Partner with HR Coordinators to prepare reports and analyses of employee relations data to inform management and support strategic decisions.

Work Experience and Education

• Bachelor’s degree in Human Resources, Business Administration or related discipline.
• 3+ years of experience as an HR Generalist with a focus on Employee Relations preferred.

Licenses & Certifications

• SHRM or HRCI Certification Required.

Skills

• Employment Law Knowledge (EEOC, FMLA, FLSA, ADA, etc.)
• Policy Communication
• Data Analysis
• Performance Management
• Training and Development
• Accommodations
• Employee Benefits
• Medical Leave
• Employee Relations
• Reductions in Force (RIF)
• Investigation Research
• MS Office including intermediate Excel use
• Service Now ticketing or other ticketing software
• Behavioral Skills
• Conflict Resolution/Management
• Ethical Judgement
• Emotional Intelligence
• Problem Solving
• Communication
• Critical Thinking

Benefits

• Target Salary Range: $72,000.00 - $90,000.00 annually.
• Full-time roles are eligible for bonuses and benefits.
• For additional information on Ryan Specialty Total Rewards, visit our website here.

Reasonable Accommodations

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com.