Employee Development & Trainer

About the role

The Employee Development & Trainer plays a crucial role in enhancing employee performance, engagement, and retention through strategic learning and development initiatives. This position partners with various departments to tailor training programs and supports organizational change.

Responsibilities

• Develops and implements training programs aligned with the bank's strategic plan and business goals.
• Supports employee growth, performance improvement, and career development through training programs and resources.
• Coordinates new hire orientation and onboarding processes to foster a positive employee experience.
• Designs and delivers training programs on the bank's core processing system, ensuring employees understand system functionality and best practices.
• Maintains and updates training materials and resources, including user guides, job aids, videos, and e-learning content.
• Evaluates trainee competency through assessments, observations, and practical exercises, offering coaching and additional instruction as needed.
• Administers compliance and role-based training programs, maintains learning systems, and ensures accurate documentation and completion tracking.
• Manages relationships with training vendors, administers workforce development grants, and maintains required documentation and records related to grants and vendor management activities.
• Develops and delivers financial literacy programs and educational presentations for employees, schools, and community organizations.
• Supports the Bank's community outreach efforts through financial wellness and education programs.
• Assists in organizational change management by providing training, communication, and support to managers and employees.

Requirements

• Bachelor’s degree in business, finance, education, HR, or Organizational Development preferred.
• Minimum of 5 years of experience in a banking environment.
• Minimum of 3 years of training and development experience.
• Detailed knowledge and understanding of Bank regulations, policies, procedures, and systems.
• Knowledge of training principles, practices, methods, and programs.
• Experience in the design and implementation of employee training.
• Excellent customer service skills and professional demeanor.
• Self-motivated, resourceful, and innovative individual with proven ability to interface effectively with all levels within the organization.
• Proficiency with computer systems, including MS Word, Excel, and PowerPoint.
• Ability to handle confidential information and deal with sensitive issues in a discrete and ethical manner.
• Exceptional interpersonal, organization, analytical, planning, strategic thinking, independent decision-making, and communication skills.
• Strong work ethic, self-motivated, and flexible.
• Exceptional follow-up and follow-through supported through time-management, organization, and attention to detail in all tasks.

Physical Demands

• Frequently moves within the branch to perform duties and assist clients.
• May stand for extended periods while handling cash and banking documents.
• Sustained visual focus while reviewing documents and computer screens.
• Occasionally lifts and carries items under 20 lbs., such as supplies or files.
• May assemble and transport promotional displays for events.
• Infrequently stoops, kneels, or reaches to access lower storage or file drawers.
• May travel between branches, regional offices, or external events as needed.

Disclaimer

Savers Bank is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. If you have any questions about job duties not specified on this description that you are asked to perform, please discuss them with your immediate supervisor or a member of the Human Resources staff.

Pay

$76,000 - $96,000 Annually