Employee Development Trainer – Human Services

About the role

The Center for Developmentally Disabled (CDD) is seeking a Field Talent Development Trainer to coach, develop, and support Residential Specialists, Program Specialists, Program Directors, and Direct Support Professionals (DDPs) across various programs. This role combines classroom facilitation with hands-on field coaching to ensure staff are prepared, competent, and confident in their roles.

Responsibilities

• Deliver role-specific, competency-based training to new and existing RS, PS, and PD staff in alignment with DMH, HIPAA, CARF, and DOL requirements.
• Facilitate in-service trainings and provide instruction on electronic record-keeping systems and documentation standards.
• Conduct random competency testing to ensure staff proficiency.
• Support onboarding of new hires during their first 60 days, working side-by-side in the field.
• Identify performance strengths and areas for improvement; provide structured coaching for successful role transitions.
• Conduct follow-up training at 90 days, 6 months, and 1 year to ensure skill retention and application.
• Communicate training progress and concerns to supervisors; offer input on employee readiness beyond probationary periods.
• Develop and update training materials and curriculum using internal resources and external research.
• Manage the Relias LMS by assigning, tracking, and monitoring training completion and compliance.
• Analyze training data to identify trends, gaps, and opportunities for improvement.
• Auxiliary in designing Leadership Development Program courses and ensuring all content stays current with regulatory changes.
• Collaborate with program leadership and the Director of Training to identify training needs across CDD/Rainbow programs.

Requirements

• High school diploma.
• At least one year of experience as a Trainer.
• At least two years of experience as a Residential Specialist or similar position (combination of RS and PS experience accepted).
• Strong communication, presentation, and organizational skills.
• Proficient with web-based computer programs and typing.
• Self-motivated and able to work independently.
• Flexible, reliable, and dependable.

Preferred

• Bachelor's degree in Human Resources, Business Administration, or Education.
• Three years of experience as a Residential Specialist.

Benefits

Comprehensive benefits including health, dental, vision, 401(k) with 6% match, and paid time off (PTO).