Emergency Department Registration Associate - Revenue Cycle Patient Access

Location: Hershey, PA

Full-time position (1.0 FTE) on night shift with a $2.50/hour differential.

About the Role

The Emergency Department Registration Associate initiates the revenue cycle process for all services rendered in the emergency department while adhering to EMTALA regulations. Responsibilities include securing all information required to accurately create and complete patient registration, eligibility verification, identification of health insurance requirements, and reviewing regulatory requirements for admissions, observations, and surgical day care visits. This role offers flexible schedules and growth opportunities within the department.

You will have the opportunity to demonstrate compassion and empathy toward patients and visitors while developing essential customer service and interpersonal skills in a diverse setting.

Responsibilities

• Initiate the revenue cycle process for emergency department services.
• Adhere to EMTALA regulations during patient registration.
• Secure accurate patient information to complete registrations.
• Verify patient eligibility and identify health insurance requirements.
• Review regulatory requirements for admissions, observations, and surgical day care visits.

Requirements

• High School Diploma or equivalent (required).

Preferred Qualifications

• Prior experience with medical health insurance, medical terminology, or revenue cycle processes.

Schedule

• Night shift: 11 p.m.–7:30 a.m. or 7 p.m.–7:30 a.m., with 11 p.m.–11:30 a.m. as needed.
• Rotation: Two 8-hour shifts and two 12-hour shifts, every third weekend.

Benefits

• Medical, dental, and vision coverage with no waiting period.
• Total Rewards Program, including:
  • Employee wellness programs and fitness discounts (University Fitness Center, Peloton).
  • Generous paid time off, personal time, and paid parental leave.
  • Retirement plans, extended illness bank, life insurance, and identity theft protection.
  • Competitive pay and tuition reimbursement.
  • PAWS UP employee recognition program.
  • HR Solution Center, learning and organizational development, and virtual benefits orientation.
  • Employee-exclusive concierge service for scheduling.
• Professional development and career growth opportunities.