Eligibility Manager, Partner Relations
Collective Health · Lehi, UT · 1 wk ago
HybridManagementFull-time
About the role
The Customer Service Representative will provide exceptional customer service to clients via phone and email.Responsibilities
- Handle customer inquiries and complaints professionally and efficiently.
- Resolve issues and escalate complex problems to appropriate teams.
- Follow up with customers to ensure satisfaction and gather feedback.
Requirements
- Bilingual in English and Spanish.
- Excellent communication skills, both verbal and written.
- Ability to work flexible hours including evenings and weekends.
Qualifications
- High school diploma or equivalent.
- Experience in customer service preferred but not required.
Skills
- Strong problem-solving abilities.
- Effective time management and multitasking skills.
- Proficiency in Microsoft Office Suite.
Benefits
- Paid time off.
- Health insurance options.
- Professional development opportunities.