Partner Relations Manager

About the role

PepperPointe Partnerships is seeking a Partner Relations Manager to support the company's future growth. This role works closely with senior leadership and is responsible for maintaining and growing relationships with existing and prospective doctor partners.

Responsibilities

• Proactively assess, clarify, and validate client needs
• Collaborate internally to develop and support the implementation of strategic business plans and analyses
• Develop and implement effective communication strategies for current and prospective clients
• Support board management efforts and related initiatives
• Develop and foster beneficial relationships with doctor partners, associates, potential providers, and individuals in the dental community
• Evaluate, determine, and realize quarterly business goals
• Lead and manage major projects including retirements, associate onboarding, provider offboarding, general contract review, and overall liaison to general counsel
• Maintain and monitor competitive activity for partners and the company
• Evaluate potential partners in terms of income potential, culture, and mission fit
• Support doctor event planning and execution efforts
• Identify opportunities for thought leadership and marketing initiatives to increase brand awareness
• Participate in regular meetings to keep management up to date on current opportunities and competitive actions
• Work closely with existing partners to help strategically grow their practice through mergers, acquisitions, construction, and consolidations

Requirements

• Fearlessly chase the challenge
• Relentlessly pursue results
• Humbly serve with tenacity
• Work with an uncompromising commitment to honesty
• Have exceptional attention to detail and strong communication skills (written and verbal)
• Be able to juggle multiple high-visibility, time-sensitive business development projects
• Think both strategically and creatively
• Understand the goals, service, culture, and strategy of the organization
• Show strong organizational skills, the ability to meet deadlines, and the ability to solve problems
• Be extremely flexible and adaptable, with a winning attitude and team spirit
• Build and perpetuate profitable business partnerships and relationships that promote long-term success
• Understand client needs and demonstrate the value of PepperPointe Partnerships
• Have working knowledge of CRM tools
• Have experience with Microsoft Suite
• Be capable of independently organizing and prioritizing work
• Have a Bachelor’s degree in business, marketing, public relations, or a related field
• Have a minimum of five to seven years public relations, sales, or client relations experience
• Be willing and able to travel on occasion
• Have an On-site position with regular office hours and occasional nights and weekends
• Live in Central Kentucky where the majority of practices within the Central Kentucky group are located

Qualifications

• Experience in the business sector related directly to the medical or dental industry
• Prior experience in administering customer service, project management, or board management

Skills

• Exceptional attention to detail and strong communication skills (written and verbal)
• Strong organizational skills, the ability to meet deadlines, and the ability to solve problems
• Flexible and adaptable self-starter with a winning attitude and team spirit
• Relationship-building skills
• Ability to understand client needs and demonstrate the value of PepperPointe Partnerships
• Working knowledge of CRM tools
• Experience with Microsoft Suite

Benefits

• Full-time, salary position
• $70-$75k DOE
• Medical, dental, and vision benefits
• 401K with company match

Pay

• $70-$75k DOE

Schedule

• On-site position with regular office hours and occasional nights and weekends