Partner Enablement Manager

What you'll own

• Enablement: Run the full training sequence with new MSPs: Admin Training on Product (Spaces, Actions, Knowledge Bases, Admin Dashboard, integrations), MSP Staff Training on Product, and the Sales/Marketing Hub training.
• Activation: Build the commercial plan, co-sell into the partner's first end clients, and develop use cases for their book of business.
• Growth: Bring partners to self-sufficiency and continue to manage the relationship going forward.
• End-client functional leader discovery: Co-run discovery sessions with the MSP and their end clients' functional leaders - Sales, HR, Finance, IT, Legal, Marketing. Turn 'we should try AI' into 'here's the Action you can ship later this week.'
• Audoption. Drive end-user adoption per MSP toward the annual goal.
• Template execution. Use, adapt, and help create the central template library and Goodweek Academy curriculum. When you build something that works, the Head of Enablement makes it permanent.
• Responsible for driving monthly incremental license sales with signed MSPs.

Day-to-day

• Receive MSP handoffs from Sales and schedule onboarding meetings.
• Subject Matter Expert in AI tools and workflow development to lead Admin Training, MSP Staff Training, and Sales/Marketing Hub training meetings.
• Build the commercial plan with each partner and co-sell into the first End Clients during Activation.
• Pull discovery worksheets from the template library and run them with end-client functional leaders.
• Build and configure Spaces, Actions, and Knowledge Bases for each client deployment.
• Roll out starter packs, sign partners to growth packs, and arm them with collateral.
• Track time-to-live, seats activated, and adoption rate for every MSP and end client in your book.
• Surface patterns to the Head of Enablement weekly - what's working, what's stuck, what should become a template.

What you bring

• AI in your daily work. You use Goodweek and other AI tools every day in your own workflow - research, drafting, prep, follow-up - to optimize your output and efficiency. You treat continuous learning with AI as part of the job, not a side project. We expect you to live the practice you’re selling.
• 1–3 years in customer success, implementation, solutions engineering, or onboarding - ideally with SMB or mid-market customers.
• Hands-on configuration experience. You're comfortable inside an admin console - RBAC, integrations, knowledge bases, prompt or markdown-style automations.
• Strong discovery and facilitation skills. You can walk a head of HR or a CFO from 'AI is interesting' to a real use case in 45 minutes.
• Operator mindset. You'll be running multiple onboardings in parallel.
• Comfort with multi-model AI. You don't need to be a prompt engineer; you do need to be confident building and tweaking Actions.

Bonus points

• Past life at an MSP, a PSA/RMM platform, or a B2B SaaS company that sold through channel.
• Have participated in a customer onboarding or training program at scale (10+ customers per month).
• Functional depth in one of the discovery domains - Sales ops, HR, Finance, IT, Legal, or Marketing - that lets you talk to that leader in their language.

Compensation

• $100,000 in on-target earnings (OTE), consisting of a $60,000 base salary and $40,000 in commission, along with an equity package that gives you the opportunity to share in the company's long-term success.
• Comprehensive health and dental coverage, as well as a 401(k) retirement plan.
• Opportunities to travel for industry trade shows, strategic MSP onboarding engagements, and company offsites.