Partner Operations Enablement Program Manager

The Market Entry & Partner Enablement Team at Waymo is seeking a Program Manager to build and maintain internal and external playbooks and documentation to enable independent operations by Waymo partners that meet our standards across all markets domestically and internationally.

Responsibilities

• Build and maintain internal and external playbooks and documentation to enable independent operations by Waymo partners that meet our standards across all markets domestically and internationally.
• Identify opportunities for process improvement in how Waymo Operations engages with partners and work closely with internal cross-functional stakeholders across Finance, Legal, Business Development, Product, Supply Chain and other teams to drive these improvements.
• Support Partner Managers and Business Development leads in program review cadences internally and externally to assess partnership health and identify critical development areas within Waymo to support partners’ success.

Requirements

• Operational Strategy & Program Management Expertise: 7+ years of experience in Program Management, specifically in roles focused on Process Excellence, Sales/Ops Enablement, and/or Strategy & Operations.
• Adaptability in High-Growth Environments: Experience working in a fast-paced environment (like Tech or Global Logistics) where products, processes, and standards change frequently.
• Cross-Functional & Leadership Engagement Skills: Demonstrated ability to influence and align diverse stakeholders including senior company leaders (e.g., Product, Legal, Partnerships, and Ops).
• Systems Thinking for Partnerships and/or Global Business Units: Experience managing or supporting third-party/external partner ecosystems or multi-region business units. You understand that "one size does not fit all" and can identify what is "uniquely required" for different partner tiers or regions.
• Data-Driven Process Improvement: Proficiency in using Lean, Six Sigma, or similar process improvement methodologies to measure the efficacy of a process. You don't just write a manual; you measure whether that manual actually delivered the desired outcomes.
• Planning and modeling experience: Confidence with basic spreadsheet modeling, preferably with physical asset, real estate, and/or headcount planning.

Qualifications

• You have a Bachelor's degree in a related field.
• You have a proven track record of turning ambiguous problems and workflows into clear, actionable decisions, playbooks and processes.
• You have experience working in a fast-paced environment (like Tech or Global Logistics) where products, processes, and standards change frequently.
• You have demonstrated ability to influence and align diverse stakeholders including senior company leaders (e.g., Product, Legal, Partnerships, and Ops).
• You have experience managing or supporting third-party/external partner ecosystems or multi-region business units.
• You have proficiency in using Lean, Six Sigma, or similar process improvement methodologies to measure the efficacy of a process.
• You have experience with basic spreadsheet modeling, preferably with physical asset, real estate, and/or headcount planning.

Skills

• Operational Strategy & Program Management Expertise
• Adaptability in High-Growth Environments
• Cross-Functional & Leadership Engagement Skills
• Systems Thinking for Partnerships and/or Global Business Units
• Data-Driven Process Improvement
• Planning and modeling experience

Benefits

Waymo offers a comprehensive benefits package including:

• Discretionary annual bonus program
• Equity incentive plan
• Generous Company benefits program

Pay

The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level.

Salary Range $159,000—$196,000 USD

Schedule

10% of the year is spent traveling for in-person time with your team and to observe partner operations.