Elgin Produce - Perishables Rep - Part time
Responsibilities
- Customer Service: Provides superior customer service; takes orders from customers by telephone or in person; answers customer questions regarding products and assists them with selections.
- Food Service: Prepares, packages, and merchandises fresh product; slices, packages, labels, and rotates products; scans in items on Telxon for production; assists in technical areas as needed.
- Sales & Merchandising: Merchandises product effectively; uses suggestive selling techniques to meet customer needs and build department sales; makes regular announcements related to freshly-produced items and to increase sales.
- Food Safety / Sanitation: Cleans and sanitizes display cases; properly operates and maintains equipment; complies with H-E-B food safety and sanitation standards and departmental SOPs and store operating procedures.
Department-Specific Responsibilities
- Aguas: Peels, cuts, and chops fresh fruits and vegetables; prepares fresh specialty drinks and food products specific to the Aguas department.
- Floral: Designs floral arrangements; provides a variety of fresh, quality products; designs and executes merchandising programs; tracks seasonal records when appropriate.
- Meat/Market: Cuts, trims, and prepares meat for service meat counter and self-service counter; ensures proper product rotation and storage; maintains coolers and freezers; weighs, prices, and packages selections; operates power meat prep and process equipment.
- Produce: Stocks and rotates product to ensure freshness; assists floral department when needed; communicates product knowledge to customers by explaining and providing samples; cuts, wraps, and prices produce to be placed on sales floor; maintains signing program.
- Seafood: Demonstrates knowledge of various fish and shellfish; weighs, prices, and packages selections; maintains coolers and freezers.
Qualifications
- Age Requirement: 18+
- Education: High school diploma or GED (or equivalent).
- Work Experience: Customer service and communication skills; experience with computer systems (Telxon, ACR, label machine).
- Knowledge/Skills/Abilities: Strong customer service, communication, and interpersonal skills; reading and writing skills; planning and organizing skills.
- Licenses/Certifications: Completion of Company Orientation and Safety Training.
Physical Demands & Working Conditions
Function in a fast-paced, retail environment while working with customers, staying attentive to their needs.
Market: Constantly reach at waist; frequently stand, walk, pivot, push/pull arms, grasp, cervical flexion; frequently exposed to wet, cold conditions; occasionally reach overhead, reach at shoulder/knee/floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements; occasionally exposed to hot conditions, ambient temperatures, loud noise. Ability to lift 90 lbs and manage in excess of 90 lbs.
Seafood: Constantly reach at waist; frequently stand, walk, pivot, push/pull with arms, grasp; frequently exposed to wet, cold conditions; occasionally reach overhead, reach at shoulder/knees/floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion; occasionally exposed to hot conditions, ambient temperatures, loud noise. Ability to lift 50 lbs and manage in excess of 50 lbs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.